Jurassic Park at the workplace… “The found world”

Have you ever had that feeling your workplace is a “Jurassic Park” when it comes down to finding information?  Drowning in ponds of content, searching in a jungle of information which grows at velociraptor speed, accessing multiple species of applications, looking for related nests of data… 

Let’s look at a typical day in life in our lost world: Right after lunch you are receiving a call from a customer and out of a sudden the journey begins… What is the customer business context, what and when did he buy, what are the sales order details, what are the signed agreements, etc, etc, etc. Think about the various systems, servers, knowledge management repositories, you would have to access to get the information you need … Well, your lost world can be found with SAP NetWeaver Enterprise Search, which provides you with an intuitive, unified, web-based user interface to search for structured and unstructured information within your company’s business context. It takes into account your enterprise schema and data model, as well as the role and authorizations of the person that performs the search.  What brings SAP solution to the next level is the ability to directly jump into transactions and native applications to take action on the results. Additionally, every time a search is made, you can trigger related actions and related information to the results. You could also filter the results according to attributes previously defined. SAP NetWeaver Enterprise Search reduces the barrier between you, SAP applications and the islands of information of your enterprise and gives you autonomy to search and get actionable results.  It allows to access systems and services that return search results using their own search technology, such as SAP systems, such as SAP ERP 6.0 using the Search Engine Service (SES), Web services, SAP Master Data Management, SAP Knowledge Management Web services and File servers that use their own search engine. Additionally, we provide our enterprise search technology to extract, index, and search the systems and services that do not have or use their own search engine. This category includes SAP R/3 release 4.6C or 4.7, File servers or Web Servers based on Windows 2000/2003 Server that do not have or use their own search engine.  

So let’s have a look how our situation described above looks like with the help of SAP NetWeaver Enterprise Search.  You can just type the customer name in the search field and click search or you can use keywords and categories to obtain a reduced number and faster result set based on your selection, let’s say, enter customer ABC within category business partners. In the first case, the result list will be displayed from the various systems that you have access to and where the search item is found. When selecting a keyword and categories, the result will be narrowed to the specific object types or content provider.  In both cases, related actions can be configured previously to give you the option to search for related topics that are aligned to your business processes, for instance, all sales orders and all sales reports associated with the customer ABC. It will also allow you to display related information in the native application UI, such as display the SAP transaction or an application url. Furthermore, you will also have access to see links to documents associated with the customer ABC that may reside in a knowledge management or file system as well as related reports from your SAP Business Intelligence application that provide you with a historical view of the customer’s transactions.  Very easy and intuitive…. only one click away…

Because it’s delivered as an appliance, SAP NetWeaver Enterprise Search is simple to purchase, easy to deploy and maintain. And most important, in the “FOUND WORLD” TREX is our best friend …