In one of my previous blogs, Using the Duet Client Support Tool, I showed you the first version of the Duet client support tool. Now, there’s a new version out, and you can download it from here. This blog shows you the new capabilities compared to the first version.
Installing the tool
The installation of the tool hasn’t changed, after you have downloaded it you need to extract the .zip file and then run setup.exe from the PC or laptop on which your Duet client is installed (or, on which you plan to install the Duet client).
Using the tool
This was called “Run Landscape Diagnostics Wizard” in the first version. Now, with version 2, you can choose which version of Duet your landscape is running on. Additionally, you now need to enter the complete path to your DuetMetadata.xml file, and not just the Duet server name as before. Once the test run is finished, you can save the results in a text file (which did not work with the first version).
This was called “Client Data Cache Viewer” in version 1, apart from that nothing has changed.
Shutdown a single Duet related Process
Start a Duet related Process
Reset deployment key
This option resets a registry key which controls the refreshing of metadata and the file cache. Choosing this option and restarting the Duet Utility, the client will update the metadata cache by performing the corresponding Web Service calls, as well as loading the metadata from the Duet Read Service and files from your duetserverhostDuetCode share. You should use this option if you regenerated and republished Duet metadata on the Duet Server.
With version 1 of this tool, the registry key was not reset, but deleted, which lead to the fact that the Duet client became secondary client (see my previous Using the Duet Client Support Tool). This is fixed now by resetting the key instead of deleting it.