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If you have installed the viewer on a machine that also has Crystal Reports XI installed, when you uninstall the viewer, the file association with .rpt files is broken.

To restore the file association

1 Open Windows Explorer.

2 On the Tools menu, click Folder Options.

3 In the Folder Options dialog box, click the File Types tab.

4 Search for and select RPT from the Extensions list.

5 Click Change and browse for crw32.exe.

If you installed Crystal Reports to the default directory, crw32.exe can be found at:

\\Program Files\Business Objects\Crystal Reports 11

6 Click Open, and then OK to return to the Folder Options dialog box.

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