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Introducing the Wiki

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October 10th marks a new milestone for SDN/BPX collaboration. Now, in addition to having contents served as content pages, articles, elearning, forum posts, and blogs our community is invited to collaborate in the new Wiki 1.0 release and publish FAQs for relevant topic areas. The community can mine forum posts and blogs and present the most frequently asked questions in wiki pages that can be searched and enhanced.

You are welcomed to take a look at this Beta release and add your FAQs to those currently populating the pages.

You may have noticed that the Wiki Contribution – Naming Patterns for Exchange Infrastructure already has some questions regarding the creation of new Wiki FAQs, so perhaps a little bit of prompting and guidance would be welcome here.

Steps to Adding a New FAQ
Step 1- Go to Wiki

The moment you go to the Wiki you will see that there is a tab on the MAIN page for edit. Please resist the temptation to edit the Main page as there is plenty to do on the corresponding topic pages.

Step 2 – Drill down to Topic Page

We recommend, for the time being, drilling down into the Major Topic Areas and adding your FAQs to the child pages of this main page, rather than at the level of the Main page. If you would like to see a topic added, please request it in the Wiki Contribution – Naming Patterns for Exchange Infrastructure but feel free to add additional FAQ pages to the pages underneath the major topic areas.

For example, if you wanted to add contents to the Exchange Infrastructure FAQ, you could navigate to the Exchange Infrastructure Page. There you can easily track your navigation steps via the upper level navigation (breadcrumbs) My Home > Wiki > … > SAP NetWeaver > Exchange Infrastructure

In the Exchange Infrastructure Page, you will find an existing child page called Exchange Infrastructure FAQs. It was created using a template called FAQ.

Step 3- Creating a new FAQ page

Creating a new FAQ child page is easy. You can select the Edit tab of the Exchange Infrastructure page:

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Step 4 – Wiki Markup

Choose Wiki Markup.

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By using a set of simple Wiki notations, you can create links, lists, headings, and tables. Any time you use the bracket notation, you can forward navigate and create a new page linked to the bracketed link, on the fly.

Step 5 – Wiki Link Notation

For example to create XI Adapter FAQ, you could write: [XI Adapter FAQ| XI_Adapter_FAQ] which would create a placeholder for the creation of a new FAQ page once you saved your wiki markup text.

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Step 6 – Forward Navigate and Create New Page

After you save, click on the “green plus sign” next to the newly created link placeholder and you will forward navigate into the creation of a new wiki page.

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Step 7 – Select Template

You can then select a template upon which to base your page.

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Choose FAQ

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Step 8 – Begin Embedding Questions

It is at this level that you can begin to embed your XI questions into the FAQ.

Just the FAQs

You are now ready to use simple anchors for questions and answers. There is an excellent example in the BI Accelerator FAQ. You can also use the help guide which is visible in Wiki Markup mode to create anchors and return to the top of the page.

Here’s the help explanation.

{anchor:anchorname} Creates a bookmark anchor inside the page. You can then create links directly to that anchor. So the link [My Page#here] will link to wherever in “My Page” there is an {anchor:here} macro, and the link [#there] will link to wherever in the current page there is an {anchor:there} macro

Example: {anchor:top}

[back to top|#top]

Try it out and mind your FAQs

Mine forums, look for frequently asked questions and begin to populate the skeleton structures that Mark, Craig, and Gali have so generously provided.

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6 Comments

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    1. Marilyn Pratt Post author
      Hi Subramanian,
      The thanks and credits go to Mark, the SAP Network team (collaboration,platform,and content)and really to the entire community at large.  You will already see examples of excellent content that is purely community created and driven by members who are customers, partners, and SAP employees.
      I noticed that my collaboration colleague in the BPX space, Mario Herger, did mention moderators (he named us both).  Of course we will be actively visiting and vested in the success of this area.  But I think the real idea behind the wiki is for it to be community driven and community moderated.  Just as an example, I blundered on Wikipedia, and incurred the wrath of the wiki gods who promptly smacked my wrist and taught me to mend my ways. (I was too enthusiastic about The BPX community and that was viewed as being marketing.)  The folks who pinged me were respected wikipedia members and they wished to help clean up any perceived marketing approach.  So…will there be moderation?  That too, will be driven by community.

      Marilyn 

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  1. Anonymous
    I really like the wiki and think this is a very usefull tool for the community.

    Is it possible to have a wiki like this on our own Netweaver Portal as well? 

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    1. Ran Cliff
      Sure you can.
      Although Wiki software does not currently come out of the Box with SAP EP you could integrate with a third party wiki software like we did in SDN. That’s what a portal is made for : to integrate easily with third party content and applications.

      Regards,

      Ran Cliff

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        1. Ran Cliff
          We have integrated with a wiki called ‘confluence’ by a company called ‘Atlassian’. It is a Java based software that was able to integrate with our SDN LDAP.

          I do not know if and what are the plans to provide wiki functionality as part pof the standard SAP{ EP product. Best to check with Product Managment.

          Regards,

          Ran

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