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Author's profile photo Raja Ganapathy Vaithialingam
Raja Ganapathy Vaithialingam
September 28, 2006 1 minute read

Fuzzy search on BP in CRM ICWC

Can I get the right business partner even though I enter the search only phonetically right? If a Business partner lives in New York and I enter New Yark, can I see the business parter in the result list? The answer to the above questions is ‘Yes’ if Fuzzy search is enabled in ICWC.    h5. Note:- The prerequisite for enabling fuzzy search in ICWC is that BP search should be based on TREX. Fuzzy search can be performed only on complete search and not on pattern based search     The following simple example talks about fuzzy search on fields containing information about Name. Similarly fuzzy search can also be enabled for other fields.    Step 1:  Create a new class ZCL_BUIL_HEADER  inheriting the standard class CL_BUIL_HEADER .    Step 2:  In IMG, add the new class as implementation class for BP   image   image    Step 3:  Create a new function group ZCRM  and add the following code in the TOP include    * global types TYPES: BEGIN OF ty_tables,          field TYPE trexd_attr_name,          tab   TYPE trext_doc_attributes,        END OF ty_tables.  TYPES: ty_tables_t TYPE STANDARD TABLE OF ty_tables.  TYPES: ty_bp_result_t TYPE STANDARD TABLE of bus020_search_result.  * constants CONSTANTS: gc_pattern  TYPE char2 VALUE ‘CP’. CONSTANTS: gc_equal    TYPE char2 VALUE ‘EQ’.  DATA: gr_bp TYPE REF TO cl_trex_bp. DATA: gr_cp TYPE REF TO cl_trex_bp.     Step 4:  In the Main program of the function group add the following includes LCRM_BUPA_TREX_SEARCHF02  and LCRM_BUPA_TREX_SEARCHF01 .    image

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      Author's profile photo Former Member
      Former Member
      Dear Raja,
      I was very interested in reading your guideline. Have you ever done this in a CRM 7.0 environment?
      Thanks for your assistance.

      Best Regards,
      Jürgen
      jke@itelligence.de
      itelligence AG

      Author's profile photo Antoine Cadet
      Antoine Cadet
      We implement this logic successfully within our ICWC CRM2007 and upgraded this solution easily to CRM 7.0. Now we want to have the same behaviour for BP_HEAD_SEARCH component. Customer message from SAP told us that it is not possible. For our users it would be great to get the same result from both environment (IC and non-IC). Any idea to reach this goal ?

      Thank you in advance,

      Author's profile photo Gregor Wolf
      Gregor Wolf
      Hi Antoine,

      according to Note 1314792 - Account search: enable fuzzy search via ADDRESS_SEARCH the fuzzy search should also be possible in CRM 7. 0 as a standard functionality.

      I've tried to use this by adding the parameter FUZZY_SEARCH to the search parameters. But as soon as I choose the parameter, the line is removed. Let me know if you also face this issue.

      Best regards
      Gregor

      Author's profile photo Sander Pol
      Sander Pol

      Hi Gregor,

      I'm having the same issue with the parameter being removed! 
      Trying to find a solution for it. So far without luck.
      I have found note 1353271

      Best regards, Sander Pol