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In a nutshell. The piloting of the 3rd party integration to the universal worklist (central task list in the SAP Enterprise Portal) has been successfully completed and it’s yours for the taking. For the record, we ran about twenty pilot projects dealing with software ranging from the standard (e.g. Siemens DirX, Peoplesoft, Lotus Domino, BOL, Remedy) to the exotic – (custom applications created by customers themselves) and ran into no major obstacles. One customer has been live for several months and other customers have gone through the QA stage and are about to go live any day now. The UWL runtime supports this from SAP NetWeaver 2004 SP14 so if you use one of these connectors then you must be one at least this release level (or SAP NetWeaver 2004s).

My thanks to our partners, especially those diligent enough to give us continuous feedback about the status of the projects (special kudus to Abdul at Wipro and Manfred at Konplan.)

The run-time environment already supports the interface (we call it the UWL connector API or UWL API for short) and the development plug-in will be shipped in the SPS09 and SPS19 support packages for NW04s and NW04 respectively. For those that cannot wait until then just drop me a line. If you want to learn how to do it yourself, then take advantage of SAP Teched and join the consultants involved in the projects for a hands-on workshop in Las Vegas, Amsterdam and Bangalore (BEM350). And keep your eyes open for partner presentations and demo show-cases also taking place at these events. Next steps: We intend offering certification and if there is enough interest I can compile a reference list of partners and third-party software supported to save customers re-inventing the wheel.

So, Ladies and Gentlemen, please raise your glasses to the colleagues at SAP, colleagues in partner companies and last but not least our enterprising customers who reaped the benefits one hundred percent painlessly,

Alan Rickayzen SAP AG

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3 Comments

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  1. Anonymous
    Congradulations Alan, this is good news indeed. 

    I would definitely be interested in more details.  Customer innovation in the area of workflow is always relevant, and always fascinating.

    What were the challenges during the pilots?  How about a few posts on unique uses of the UWL?  I think that the UWL provides an amazing integration point and find anecdotes about uses and evoulution of this great tool very interesting.  Actually, if the pilots themselves would be willing to share their own stories, that would be even better!

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  2. Dhanya Nayak
    Hi Alan,

    Can we integrate Access Control 5.3 & Process Control 3.0 to UWL in a similar way? Has this been done before? Thanks for your inputs.

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