Blogs posted August 3, 2006

Authors: Savi Sharma and Caroline Debattista The recent MDM service Pack (SP4) brings a useful export and import schema functionality that enables intuitive migration of selected schema objects between repositories. Schema object selection is... Read More »

As I argued in a long article last December, Oracle is focused on helping computers do their jobs better, while SAP is focused on helping people do their jobs better. Much the same could be said of IBM. And SAP’s keen focus on process goes far... Read More »

In my inaugural You can’t analyze data you don’t have here, I argued in favor of capturing analytic data in general, and text data in particular.  Mining transactional data is already good, but mining or otherwise exploiting... Read More »

Advance Sending email from Solution Manager (or CRM) A solution for sending mail from Service Desk with attachments provided from the Solution Database or from the Activity Preface One of the most usefull areas of solution manager is the Service... Read More »