The topic of change management caused some controversy in the discussion of my last BPX related blog -> swen.conrad/blog/2006/06/01/business-analyst-133-aris-for-netweaver-133-business-process-expert-133Figure 2: Happy customers from the SAP HR conversion project
Summary
I hope you now understand the importance of change management and how to go about it. The last thing I like to emphasize is that MOC is part of your project, and not a totally separate project. Therefore, I am afraid about setting up a MOC organization that is too separate and independent of the main project. I really see change management as an organic extension of the main project with all or most of the key team members, including the system configurators and developers, involved. This is the only way that the most up to date and relevant information makes it to the end-user. While this first hand information needs filtering and formatting, it is the source for success of your change management effort within your project.
