During this session, you will learn the tips and trick used to successfully recover your system from failure due to several different factors like miss configuration changes and unexpected outages in the hardware and software. The tools and how to use them are demonstrated during this presentation. With this session, you will learn what you need to know if your system is unavailable because unexpected and/or unknown errors. We will start the presentation with a short overview of troubleshooting and then will talk about tools that helps to troubleshoot different issues in the SAP systems. This presentation will try to cover as much examples and expertise as possible in all the particular areas. Hope to see you there!