Step by step guide to implement Business Package for Collaboration by cFolders 2.0
Introduction Recently in one of my implementation project, I got chance to implement Business Package for Collaboration by cfolders 2.0. During this implementation, I faced many issues/problems for which I had to search many sources like help.sap.com and configuration guide. As cFolders is a wonderful collaboration tool and has lot of potential, so I thought to write a quick guide to implement cFolders business package and make it functional for users. I have configured cFolders business package on EP 6.0 SP 16 with backend cproject suite 3.1, mySAP ERP2004 and WebEx. So all activities listed here, are performed on these systems but minimum requirement is EP 5.0 (SP4 and higher), EP 6.0 (SP2 and higher). Activities need to be performed at SDN 1. Download the business package Logon to SDN with your user id and password and download the business package for Collaboration 2.0 with help of SAP download manager. Activities need to be performed at Enterprise Portal 2. Import the business package in Portal a.) Logon to your portal and but ensure that you have “System Administrator” role to perform this activity. b.) In “System administrator” tab follow the path “System Administrator->Transport->Import->Source for package file” Here you will get two options (radio buttons): “Client” or “Server”. You can choose the option where you have put your downloaded business package. c.) Click on “Browse” button and search the business package zip file. d.) Now click on “Import” button and wait till process is completed. 3.) Check the business package content in Portal Content Directory a.) Go to “Content Administrator” tab in top level navigation (To access PCD, You must have “Content Administrator” Role) and follow the path: “Content Administrator->Portal Content->Migrated Content->EP 5.0”. Here you can find iViews, pages, folders, roles in respective folders. b.) Go to “Content Administrator->Portal Content->Migrated Content->EP 5.0->roles-cFolders”. Here you will find only one role called cFolders and this role has following structure. cFolders Page: cFolders Easy Access iView: cFolders Notifications iView: cFolders Browser iView: cFolders Meetings (WebEx) Page: cFolders Inbox iView: cFolders Notifications iView: cFolders Meetings iView: cFolders Full Access 4.) Create System in “System landscape editor” to do SSO with your backend cFolders (as by importing business package only contents are imported and no system gets created). a.) You must have “System Administrator” role in portal to create a system. Go to “System Administrator” tab in top level navigation and follow the path: “System Administrator->System Configuration->System Landscape” You are now in “System landscape editor” and create a system of “SAP_R3” type. This system will connect your iViews with backend cFolders. I have found that there are lots of weblogs available on SDN to create a system. You can use any of these weblogs for reference or help. b.) Create a system alias “SAP_cFolders” for the cFolders system which you have just created. 5. Attach cFolders role to the user a.) Ensure that you have “User Administrator” role in portal before performing this activity. Go to “User Administrator” tab in top level navigation and follow the path: “User Administrator->Roles” Here you will find the “cFolders” role. Attach it to the particular user who will use the cFolders. 6. General a.) Make sure that the user have at least read permission of all contents of this business package i.e. iViews, pages, role etc. b.) In this business package you get only one role to witch all the functionalities of package are available. But you may have different requirements. So according to your requirement you can create new roles also. Now you have configured the “Business Package for Collaboration by cfolders 2.0” and if your backend system cFolders is also configured properly then all functions of this business package should work fine. But you may face some problems/issues if you are back end configurations are not done properly. In case your business package is not working fine e.g. getting any error in cFolders Application, notifications are not seen etc. Then you should also check your backend cFolders and mySAP ERP2004 as explained below: Activities need to be done in Backend cfolders 7. Activate cFolders services (to access cFolders applications) a.) With the help of your cFolders WAS Administrator, run SICF transaction and activate the following service defaulthost/sap/bc/bsp/sap/cfx_rfc_ui. 8.) Create cFolders System User is created (cFolders System User is the user who is used to summary mails/notifications and reminders). a.) Logon to your portal with a user id that has cFolders role. b.) Go to cFolders->Full Access path. Now you have reached to cFolders. c.) In cFolders, go to User Administration tab (Here it is assumed that your cFolders user is assigned SAP_CFX_USER_ADMINISTRATOR role). d.) Create a system user, if it is not already created there. 9.) Setting to be done for notifications sent by e-mails a.) In cFolders, go to Network Administration Link (Here it is assumed that your cFolders user is assigned SAP_CFX_NETWORK_ADMINISTRATOR role) and click on notifications tab. Here you can activate the “Notification sent by e-mail”. b.) Change the receive e-mail option of each cFolders user in user setting from “NEVER” to any other option e.g. “DAILY”,”IMMEDIATELY”. b.) Activated SMTP Service c.) With the help of your cFolders WAS Administrator, run SMICM transaction and select GOTO->Services from menu. Here you should find SMTP service activated. if it is not, get it activated with help of your WAS Administrator. d.) Check SCOT (SAP Connect) transaction Here you can define the domain and schedule a job to send e-mails, take help of your WAS Administrator. 10.) Settings to be done to access WebEx Meetings cFolders is integrated with Webex meeting centre. Follow the below mentioned step: a.) Go to Network Administrator link in cFolders and click on Meeting tab and check “activate meetings”, uncheck “use cFolders Demo Site” check boxes, input your WebEx site address and maximum meeting duration in minutes. That’s it. Any type of queries will be fully entertained and hopefully you will come back with your valuable comments/feedback.