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Author's profile photo Alan Rickayzen

Gap plugged – Notifications in the universal worklist

First, a word of public thanks to those of you involved in the different pilot projects to integrate non-SAP tasks into the universal worklist. I can’t mention customer names but when it comes to ISVs, Wipro and Konplan get a special round of thanks for the professionalism and enthusiasm that they approached this project with. Second, if you want to join – you’re not too late. We have vacancies, particularly in the Asia-Pacific region (and we have very capable experts to support it there). There’s an Opening up the portal universal worklist for third party software about this in a previous blog. Third – the spin-off. As part of a workshop with development to make sure all my colleagues in consulting had the detailed knowledge required to put this integration in practice, we created a connector for the notifications sent by SAP Office ( SONiC ). This is something that has been requested time and time again by customers but never had the necessary priority to see this through. Well, in the space of just a few days this connector was born, and later a traditional RFC version  (in addition to the Web Service version) was also created to make the installation even easier. image You can use this connector to display the notifications generated by Business Suite applications directly as well as those generated by SAP Business Workflow. Not only are the notifications displayed in the universal worklist but you can also perform simple operations, such as forwarding them. So guess what? We’re piloting this, too. If you are interested in using this, for example to make existing workflows directly available in the universal worklist without re-engineering the notifications, then this is for you.  To apply (early-birds get additional support) please read SAP Note 945484 or send me a mail so that I can post you an application form for joining the pilot scheme.  And don’t forget, there are still slots free for customers or ISVs wanting to integrating their own tasks into the universal worklist.  Looking forward to hearing from you, Alan  

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