This week we looked a bit deeper into SDN forum statistics. In total we are very happy with the amount and depth of posts that are posted on a daily basis. We are a bit unhappy with the ratio of answers to points given, but unfortunately don’t have statistics for that ratio per forum yet.
We compared all forums that have more than 5 posts a day. Which is quite good traffic already. Unfortnately it eliminated our ugly stepchild the /community [original link is broken]. I feel bad for it, because any question that somehow doesn’t fit anywhere else in the big SDN forum land gets shuffled around until it finds its unhappy resting place this moshpot of questions. I almost feel like starting a campaign: Save /community [original link is broken] from being the forum doormat of SDN. 65% of all questions stay unanswered even after 30 days. Great place to collect some SDN points if you ask me.
The focus of this post is not on the ugly step child, but on the worst of the best. As said already to be counted as one of the best forums on SDN you have to have on average of at least 5 posts per day over the last 30 days. Of our 45 public forums over half of them are that active.
The 5 worst of the best 27 SDN forums regarding open questions in %:
- SAP CRM: Webclient UI – Framework 30%
- SAP NetWeaver Application Server 29%
- Interoperability .NET26%
- /community [original link is broken] 26%
- SAP NetWeaver Application Server 22%
- /community [original link is broken] 22%
In all fairness we must say, that CRM is a very new forum and a very large field to cover. It is amazing, that we are getting 24 posts per day already. That 30% of these don’t have a responds after 30 days is therefore understandable. I think most SDNers don’t even know that we have a SAP CRM: Webclient UI – Framework.
Let’s not forget that most of these answers are coming from the community and where else do you get at least one answer to 70 of 100 questions that you ask? Next time we look at the Best of the Best.