The new mozilla-based browser, Firefox, has become very popular and a lot of people are switching from Internet Explorer to Firefox. You can find out the advantages of using Firefox and download it at http://www.mozilla.org/products/firefox/ .
This blog will show how you in two short steps can setup viewing of SAP notes from Firefox. Afterwards, you will be able to type note 34234 in the address field and get that note.
Step 1:Setup SSO to service.sap.com
The first thing to do is to setup Single Sign On to service.sap.com. This can be done by going to http://service.sap.com and clicking the “Benefit from SSO” link at the bottom of the page. Here you can download a X.509 certificate which is the method of SSO.
Step 2:Custom keyword bookmark
The last step is to add a new bookmark in Firefox by right clicking in the Bookmarks menu and selecting New Bookmark…
For the URL use http://service.sap.com/~form/handler?_APP=01100107900000000342&_EVENT=REDIR&_NNUM=%s
and in the keyword enter note (see image below).
Finished: Access the notes
Now, all you have to do in order to access a SAP note is to type note in the address bar of firefox as shown in the image below
If you would like more information on Custom keyword see the relevant mozilla documentation or download a list of many predefined keywords from this [site | http://www.wormus.com/leakytap/Internet/CustomKeywords
In general you can right click in any textfield of a HTML form in Firefox and select “Add a keyword for this Search…”. The reason why I didn’t use this technique is that you won’t get the loadbalancing/fail-over SAP provides for service.sap.com if you do this since you have allready been redirected to one of the websmpxxx.sap-ag.de servers.