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The new mozilla-based browser, Firefox, has become very popular and a lot of people are switching from Internet Explorer to Firefox. You can find out the advantages of using Firefox and download it at .

This blog will show how you in two short steps can setup viewing of SAP notes from Firefox. Afterwards, you will be able to type note 34234 in the address field and get that note.

Step 1:Setup SSO to

The first thing to do is to setup Single Sign On to This can be done by going to and clicking the “Benefit from SSO” link at the bottom of the page. Here you can download a X.509 certificate which is the method of SSO.

Step 2:Custom keyword bookmark

The last step is to add a new bookmark in Firefox by right clicking in the Bookmarks menu and selecting New Bookmark…

For the URL use
and in the keyword enter note (see image below).

New bookmark dialog

Finished: Access the notes

Now, all you have to do in order to access a SAP note is to type note  in the address bar of firefox as shown in the image below

SAP Notes search in firefox

More information

If you would like more information on Custom keyword see the relevant mozilla documentation or download a list of many predefined keywords from this [site |


In general you can right click in any textfield of a HTML form in Firefox and select “Add a keyword for this Search…”. The reason why I didn’t use this technique is that you won’t get the loadbalancing/fail-over SAP provides for if you do this since you have allready been redirected to one of the servers.

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  1. Former Member
    Dagfinn, thanks!

    I already thought to write at least a simple jsp, but thus solution is more elegant ๐Ÿ˜‰
    It also works for Mozilla Browser (at least in version 1.7.5).

    WBR, Lnk

  2. Ketan Ganatra
    I am getting following error:

    A Communication Error occured.

    Please try again later.
    Sorry for any inconvenience.

    Do you know the reason? The trick is really very nice – if I can make it to work.


    1. Former Member Post author
      I would believe the problem is with one of the clustered servers in

      The problem is that redirects to a server , for example, without checking that all services are running properly.

      If you try again, or manually change the host name in the url to for exmaple, it should work.

      Hope you get it working

        1. Former Member Post author

          There is no workaround, as if you don’t have the logon ticket you will have to logon each time.

          Try opening an OSS to SAP inorder to properly diagnose the problems with the passport


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