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“ERP is the begining, and not the end,” said Dr. Mark Cotteleer from the Harvard Business School. Well, you don’t have to attend one of his lectures to notice the revival of ERP. Certainly, this is boosted by the promise of Enterprise Self-Services to improve your overall organizational efficiency. In the next few paragraphs, I will try to paint a picture of what’s fueled SAP Enterprise Self-Services in the past, where we’re today and where we want to go tomorrow.

With 80+ services available in 28 languages and over 32 countries, Employee Self-Service has been by far the best example for a fast and proven ROI. Over 9 million users rely daily on the ESS functionality to get their job done faster and cheaper. ESS was developed on ITS (Internet Transaction Server) that emerged as the workhorse for first-generation Web-enabling of SAP applications. In the era of New Age Internet technologies (like Portal), ITS cannot provide the full power and flexibility of modern UI design.

By empowering your Managers with the right information at the right time, Manager Self-Service has revolutionized the role they play in important HR and FI processes like compensation planning and cost controlling. MSS is the one of the pioneers as a Java based application that follows the MVC (Model-View-Control) architecture of developing enterprise applications running on J2EE-compliant application servers. MSS relied on the JSP/Servlet development framework of portal components that are the single most important elements of the Enterprise Portal. This approach of developing Self-Service application is still low-level without the support of a development environment and features that many enjoyed in the ABAP World.

The new Enterprise Self-Services at SAP are built with modern user interface on a whole new robust application infrastructure. It’s about people-centric user experience based on consistent interaction patterns for high end user effectiveness and efficiency. The new “old applications” will be powered by runtime environment that delivers high performance and scalability. The powerful declarative development environment will combine the strengths of SAP R/3 (e.g. DDIC field validation) with new Internet innovations (e.g. flicker-free screens). The technology platform of the future Self-Services is SAP NetWeaver, where Web Application Server, Web Dynpro and mySAP ERP are the they key ingredients.

For more information on the new Self-Services, see this link for a WebCast available from TechEd ’03.

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6 Comments

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  1. ankit thakkar
    Hi,

    If I have SAP 4.7 Enterprise Edition shipped with SAP web AS 6.3, do I require seperate Internet Transaction Server for implementing Employee Self Service? Is there anyway of reducing hardware cost by using SAP 4.7 Enterprise Edition for ESS?

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  2. Harald Reiter
    Is it possible to install MSS BP50.3 on EP6.0. We installed the BP but cannot find the iViews with the described properties as featured in the technical configuration guidle.
    We try to get something to work on the EP but are a little bit stuck.
    SAP R/3 backend configuration is OK – as tested via the RFC’s – and org. structure and data is OK as well.
    Thanks for your help.
    (0) 
  3. Steve Robertson
    I’m getting a lot of pressure from management to quickly deploy ESS.  We are on mySAP Enterprise 4.7 – WebAS6.20 and have never used ESS previously.  Filip’s presentation at TechEd ’03 suggests a new ESS would be available about now.  How can I find out more about this product availability?  And how can I convince my manager that the “new” ESS is the best way to go?  Thanks,
    Steve Robertson
    (0) 
  4. Satish Joshi
    I have same OPEN question as written below by thakkar. I still dont have clean answer.
    Please help.
    Satish

    Employee Self Service
    2003-11-27 03:34:56 ankit thakkar [Reply]

    Hi,
    If I have SAP 4.7 Enterprise Edition shipped with SAP web AS 6.3, do I require seperate Internet Transaction Server for implementing Employee Self Service? Is there anyway of reducing hardware cost by using SAP 4.7 Enterprise Edition for ESS?

    (0) 
    1. Mark Finnern
      Our friends over at SAP Community probably have changed the location. But fear not, their search is good. Just sign in at http://sap.com/community and search for ESS and you will get two media results and one of them is the WebCast from last year’s TechEd.

      Enjoy, Mark.

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