Financial Customer Care (FCC) - Options post 2027 in S/4HANA Environment

[smd1972]

Hello Experts,

Does anyone have any experience of moving a deployed solution of Financial Customer Care (FCC) sitting on an CRM portal into an S/4HANA environment. Given CRM is to be end of life along with other core ECC products post 2027, does anyone have any experience of how you have tackled this solution. What out of the box solutions (Fiori based) offer a similar experience? Have you deployed any custom Fiori Elements or Freestyle apps to bridge to gap? Anyone know if SAP are working on a standard set of apps to bridge the functionality gap?

Thanks again,

Steve

[william_eastman · Accepted solution]

Hi Stephen:

FCC business roles are available in the embedded Customer Management for S/4HANA,

regards,

bill.