dashboards
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Stop The Traffic LightsWhile I’m a performance management enthusiast, I’ve often cautioned against using the traditional red/green/yellow traffic lights to represent performance. The simplest argument is that three states may not provide enough granularity to distinguish between levels of performance. When a driver approaches an intersection in a car, there are only two potential outcomes – proceed or stop – represented by green and red. While the extra yellow state provides the additional information that the light is about to turn red, it doesn’t add another potential outcome. On a yellow light, most drivers proceed through the intersection — albeit with a little more caution than if the light was green. (more…)
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ABOUT
I'm fascinated by the concept of aligning execution and strategy; in other words – making sure what we actually do matches what we say we will do. It might sound obvious but finding ways to close the gap between the two makes a great subject for a blog and I’ve been writing about it for years. Even as CMO of SAP, I do my best to literally “manage by walking around” but since SAP is a global company it might be more aptly called manage by flying around. While I occasionally write about marketing topics, most of my entries deal with general people and business issues. Please share your ideas and experiences in the comments.
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