Recent Stories

43 posts

customer service

Does Comcast Really Care?

The Comcast incident draws attention to the ongoing war between customers and customer service and the need for a balance to satisfy both sides.
LTE and 4G

Prime Time For 4G

LTE/4G is set to make a much bigger impact than 3G did – and for so many reasons than you can shake a stick at.
How Emerging Markets Are Getting The (Text) Message

How Emerging Markets Are Getting The (Text) Message

Operators are adapting modern technology to be used in places with poor internet connectivity, or in regions where apps like Twitter are restricted.