Recent Stories

48 posts

customer service

Does Comcast Really Care?

The Comcast incident draws attention to the ongoing war between customers and customer service and the need for a balance to satisfy both sides.
compass pointing to future

Telcos: 3 Steps Into The Future

Telcos have fallen behind. What are they going to do? Where are they headed? There are three trends in the industry that have become clear.
LTE and 4G

Prime Time For 4G

LTE/4G is set to make a much bigger impact than 3G did – and for so many reasons than you can shake a stick at.