The FCC is extending the period to comment on Open Access. If you’ve not commented or never commented, here is your chance to participate in the process.
The Comcast incident draws attention to the ongoing war between customers and customer service and the need for a balance to satisfy both sides.
These four steps can help telcos move up the enterprise mobility stack to higher value offerings that will allow them to tap into the opportunity.
There's a massive opportunity along with a significant gap between what telecommunication companies s have to offer today and what enterprises want.
LTE/4G is set to make a much bigger impact than 3G did – and for so many reasons than you can shake a stick at.
Gregory Yankelovich provides some insights into the latest developments in the mobile market and changes in the smartphone customer experience.
Operators are adapting modern technology to be used in places with poor internet connectivity, or in regions where apps like Twitter are restricted.
Can telcos eventually do without personalization? They did for a while, but with Apple and Google running things, they can’t exactly ignore this anymore.
Adding new subscribers in saturated markets is becoming an increasingly expensive proposition. AT&T and T-Mobile US most recently reminded us of this.
71% believe that the ability to manage Big Data is important or very important for an organization. And they are taking steps to unleash its power.