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  • retail in the cloud
    The Next Trend, Cloud Computing In Retail by Lindsey Nelson
    Published on March 12, 2013
    Hi, my name is Lindsey and I am a shopping addict. I love the thrill of a deal and coming home with new things. I love the quick pace of the industry, how much change happens in it, and the therapy of spending a day buying. So I got…
  • Revenge Of The Bricks-And-Mortar
    Revenge Of The Bricks-And-Mortar by Steve Mckee
    Published on February 27, 2013
    Remember a decade or so ago when it was all over for bricks-and-mortar retailers? When companies that weren’t dot-coms had no hope of hiring talented employees? When the world of business was forever changed? Bricks-And-Mortar Comeback Not so fast. True, giant retailers like Best Buy are struggling with the

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Big Data: Driving Retail Strategy For The Future

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Omnichannel Customer Service With The Human Touch

By enhancing call centers with new technology, the phone can become an integral part of your omnichannel strategy. Here's how.
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Best Of NRF 2015: For Retailers, Data Mining Is A Slam Dunk

Last week, more than 18,000 retail professionals gathered at retail's big show, NRF 2015, and they all heard one very clear message: Data is the new king.