Automated systems can produce data, but balancing the data firehose while not losing sight of customers requires a customer lifecycle platform.
This week’s analysis focuses on the impact of real-time data analytics on the business performance of the retailers.
A new shopping culture and an expanding number of mobile users are making the Middle East and North Africa one of the fastest growing e-commerce markets.
Selfies play on the attention-seeking and creative side of shoppers today, which is why the retail space is the perfect ground for ‘selfie shopper’ marketing.
Here are some interesting technologies that are groundbreaking and simply reinforce lessons that we are already familiar with.
Retail supply chains have become increasingly complex. Are you prepared for the transformation?
Even with challenges to their purchasing power, millennials, as a collective, represent a huge proportion of the overall market opportunity for retailers.
Winning, wowing, and retaining customers is now harder than ever. But for Tumi, they may have found the recipe for delivering exceptional customer service.
We all have to eat, but have you ever paid much thought into where your food comes from or why you shop where you do?
While B2B and B2C e-commerce may share a common shopping and check-out experience, the under-the-hood fundamentals are not the same. Joel Hans explains.