Recent Stories

526 posts

2015

The Top 6 E-Commerce Trends To Watch In 2015

E-commerce growth will continue to slow in mature markets, but businesses who give amazing service and usability will continue to get amazing results.
Omnichannel Customer Service With The Human Touch

Omnichannel Customer Service With The Human Touch

By enhancing call centers with new technology, the phone can become an integral part of your omnichannel strategy. Here's how.
slam dunk

Best Of NRF 2015: For Retailers, Data Mining Is A Slam Dunk

Last week, more than 18,000 retail professionals gathered at retail's big show, NRF 2015, and they all heard one very clear message: Data is the new king.