Recent Stories

557 posts

shoppers in a retail store

3 Ways #IOT Is Changing The Retail Experience Forever

Consumers are not the only ones who are the sole benefactors of the Internet of Things. It's also giving retailers opportunity for unprecedented growth.
Why Shoppers Care (Or Don’t) About Your Brand

Why Shoppers Care (Or Don’t) About Your Brand

Success in retail is most influenced by one single factor – brand reputation. If consumers trust you, they will buy from you. Can your brand be trusted?
The Role Of Voice In The Omnichannel Journey

The Role Of Voice In The Omnichannel Journey

Retailers only need to provide a Web site and shopping basket and let customers make all the research and purchasing decisions themselves, right? Try again.
Self Service Should Never Mean Solo Service

Self Service Should Never Mean Solo Service

While it’s obvious that not all customers desire self service, many do. And here’s the rub – they do, until they don’t.
Big Data: Driving Retail Strategy For The Future

Big Data: Driving Retail Strategy For The Future

How does Big Data impact a retailer’s omnichannel strategy? It drives the need for retailers to design their strategies across these three key pillars.