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  • McDonald’s Simplifies: A Lesson In Customer Satisfaction
    McDonald’s Simplifies: A Lesson In Customer Satisfaction by Danielle Beurteaux
    Published on April 17, 2015
    Well, finally! That thought was no doubt shared by McDonald’s breakfast fans recently, after the fast food giant announced that it would pilot all-day breakfast menus in certain San Diego restaurants. According to a YouGov survey, McMuffin fans are…
  • retail in the cloud
    The Next Trend, Cloud Computing In Retail by Lindsey Nelson
    Published on March 12, 2013
    Hi, my name is Lindsey and I am a shopping addict. I love the thrill of a deal and coming home with new things. I love the quick pace of the industry, how much change happens in it, and the therapy of spending a day buying. So I got…

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Abusing The Power Of Retail Analytics

Abusing The Power Of Retail Analytics

Retail analytics can be a valuable tool for the industry. But the technology can have troubling implications for retail workers.
Data Drives The Transaction, Not The Other Way Around

Data Drives The Transaction, Not The Other Way Around

Too many customer loyalty programs fail to establish a connection with the consumer. Here's how to create a data-drive loyalty program that really works.
New Tech Poised To Boost Online Sales

New Tech Poised To Boost Online Sales

Experts predict that online sales will increase 20% this year. These emerging technologies are poised to help businesses tap into those profits.
uber app on smartphone

Commerce Trends: Moving From Things To Services

As businesses increasingly move from selling things to selling services, they must also adjust their business models, processes, and tools.
Shedding Light On The "Dark Web": Impacts On Mainstream Commerce

Shedding Light On The “Dark Web”: Impacts On Mainstream Commerce

When you hear the terms “deep web” or “dark web”, what comes to mind? The answer is probably not anything to do with mainstream digital commerce, and yet the dark web poses major threats to everyone doing business online....