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  • McDonald’s Simplifies: A Lesson In Customer Satisfaction
    McDonald’s Simplifies: A Lesson In Customer Satisfaction by Danielle Beurteaux
    Published on April 17, 2015
    Well, finally! That thought was no doubt shared by McDonald’s breakfast fans recently, after the fast food giant announced that it would pilot all-day breakfast menus in certain San Diego restaurants. According to a YouGov survey, McMuffin fans are…
  • retail in the cloud
    The Next Trend, Cloud Computing In Retail by Lindsey Nelson
    Published on March 12, 2013
    Hi, my name is Lindsey and I am a shopping addict. I love the thrill of a deal and coming home with new things. I love the quick pace of the industry, how much change happens in it, and the therapy of spending a day buying. So I got…

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The Two Faces Of Personalization

The Two Faces Of Personalization

In the online commerce world, many companies give attention to one face while completely ignoring the other – even if they realize it exists at all.
What E-Commerce Can Learn From Game Design

What E-Commerce Can Learn From Game Design

Retailers hoping to stand out from the crowd can draw upon these same game elements to create an effective and engaging e-commerce experience.
Shirt Delivery By Drone?

Shirt Delivery By Drone?

In today's "demand-and-deliver" world, retailers must be prepared to keep up. Brooks Brothers' CIO shares his vision.