In an industry as competitive as that of professional services organizations (PSOs), receivables must be collected as quickly and efficiently as possible.
To maintain profitability, professional services organizations (PSOs) must be able to procure contractor services quickly and efficiently.
How can professional services organizations (PSOs) best enhance clients’ overall experience, so that customer retention increases, along with profitability?
For professional services organizations (PSOs), it doesn’t really matter whether it’s a gross margin or an operating margin. Both are important.
A recent survey from IDG revealed that average IT spend per employee in professional services organizations is $15,660.
Revenue and profitability for PSOs can rest with how a project is managed from start to finish, a process that is often disjointed and ineffective.
On average, for every $100 that a professional services organization (PSO) bills, the client pays just $76. This is what is known as their realized rate.
We don’t have to go too far back in history to recall when companies were resistant to using email to conduct business. Many ROI studies were commissioned. Even telephones once were viewed as unnecessary to industry. So it’s not...
Creating and unlocking value in an organization starts with knowing precisely where things stand, and where the opportunities for improvement lie. To help, SAP’s Customer Value Office publishes a short analysis each Monday, highlighting hot industry topics and high-impact...
While some call it little more than hype, Gartner believes harnessing the insights of big data could help some firms outperform their competition by as much as 20% in 2015. But professional services firms are increasingly overwhelmed with the...