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Retirement Services: Change Creates Opportunities—But Also Threats

In my last few posts I’ve discussed the need for life insurers to change their approach if they are to compete effectively for consumers’ retirement investments. We’ve looked at simplicity, innovation and the changing role of advice. This week...
Retirement Services: The Wisdom Of The Crowd Versus The Advice Of The Expert

Retirement Services: The Wisdom Of The Crowd Versus The Advice Of The Expert

In my last post I looked at two of the aspects life insurers need to consider when planning their strategy for becoming more relevant to customers: simplicity and innovation. Today I’d like to talk about a key issue: advice...
Retirement Services: The Future Is Simple And Innovative

Retirement Services: The Future Is Simple And Innovative

In my last post I introduced the need for life insurers to change. The old model that served them well for decades, if not centuries, is no longer giving customers what they want. So what do they want? The...
Retirement Services: No Need To Change, We’re Still Making Money

Retirement Services: No Need To Change, We’re Still Making Money

In my earlier posts in this series I made the point that there is a huge opportunity for life insurers that can help consumers meet their retirement needs. The problem is: most consumers no longer regard insurers as the...
So Much For Loyalty, $400 Billion Of Insurance Premiums Could Move This Year

So Much For Loyalty, $400 Billion Of Insurance Premiums Could Move This Year

Insurance isn’t the first business that comes to mind when someone says “dynamic financial services,” but a recent Accenture report suggests the industry could be in for some big moves — perhaps driven by outsiders. Two-thirds of insurance customers...