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The Customer Is Not Always Right

The Customer Is Not Always Right

Leave your clients happy and your business booming with these insights in handling the vendor-customer relationship.
My #BRANDLOVE Story: Roots Canada

My #BRANDLOVE Story: Roots Canada

Roots has figured out a way to bottle up memories and feelings and make it part of the customer experience.
b2b customer

New Report: B2B Buyers Are Consumers, Too

B2B customers now expect the same range of omnichannel buying options they enjoy as consumers – according to a recent Forrester Consulting paper.
5 Ways To Help Connected Consumers This Holiday Season

5 Ways To Help Connected Consumers This Holiday Season

Retailers cannot ignore connected consumers if they want to retain their profitability. See why this is so critical and how you can get started.