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10 Customer Experience Predictions For 2015

10 Customer Experience Predictions For 2015

Here are some 2015 customer experience predictions from industry thought leaders around the Internet that are spot on.
Success In The Cloud:  Elum, Designing A Simpler Future In The Cloud

Success In The Cloud: Elum, Designing A Simpler Future In The Cloud

For Elum, harnessing the power of the cloud benefited their supply chain, while customer service and financials improved as well. The foundation of Elum Designs Elum’s CEO Brad Foster and founder Melissa Foster are a husband and wife duo…
Omnichannel Customer Service With The Human Touch

Omnichannel Customer Service With The Human Touch

By enhancing call centers with new technology, the phone can become an integral part of your omnichannel strategy. Here's how.
How To Push Customer Loyalty To A Fever Pitch

How To Push Customer Loyalty To A Fever Pitch

Creating such a connection would be a clutch win for any sports team and its fan base. Take a look at these tips to learn how to enhance your "fan" base.