Integration, consistency, and coherency is once again a top concern for suite developers in the business transformation journey. What is the path to take?
Want to improve employee retention and motivation while also boosting your company's bottom line? Focus on career development programs.
From using technology to innovate to better understanding insurance implications, here are 4 lessons every business should learn from the ride-sharing industry.
Marketing tools such as GetResponse and Fanplayr offer sophisticated customers segmentation features that can help your business target customers.
Consumers today respond to "situational marketers" who can offer a personalized, contextual marketing style at each stage of a buyer's journey.
Joseph Bradley, Vice President IoE Practice for Cisco Consulting Services, shares some sage advice for realizing the full potential of the IoE.
Simple, goal-oriented, and integrated -- these are some of the characteristics for consumer engagement of the smart grid. Utilities have a ways to go.
Even though many services are launched cheaply and quickly, there are many factors that go into the success of a service – whether it’s digital or not.
Cancer doctors will soon receive more actionable information to guide the care of cancer patients and more support to make sense of it all.
A true omnichannel experience -- like the Apple Watch -- requires all major elements, from contact center to analytics, to work together seamlessly.