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world economic forum in davos

Is Unpredictability The New Norm?

Recent events have shown how difficult it is to anticipate and plan for the future. But if unpredictability is the new norm, it shouldn't surprise us.
Top Banking Trends For 2015: Data And Analytics

Top Banking Trends For 2015: Data And Analytics

Another year of significant growth in analytics is envisioned driven by regulatory mandates and growth of social intelligence. Andy Hirst explains.
social media

5 Tools To Create Images For Social Media Sharing

Are you creating and curating content for a variety of social media platforms? Check this out for creating optimized posts for each social media network.
customer engagement technology

The Latest Fashion In Customer Engagement [VIDEO]

The world of service is also changing with the introduction of wearables and The Internet of Things. Learn how customer engagement will never be the same.