Top Stories

  • Don’t Underestimate The Importance Of Retail Price Intelligence
    Don’t Underestimate The Importance Of Retail Price Intelligence By Shirley Ben-Dak
    Published on October 20, 2014
    Altering an existing pricing strategy can be daunting, but it can also impact a retailer's ability to compete and attract additional revenue.
  • 6 Ways To Spot All Talk No Action
    6 Ways To Spot All Talk No Action By Frank Sonnenberg
    Published on October 20, 2014
    You send a message with what you say and do. Here are six ways you can determine if someone's words aren’t supported with consistent actions.

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What Can We Learn From Japanese Insurers?

What Can We Learn From Japanese Insurers?

Accenture’s Mark Halverson discusses six key trends shaping the Japanese insurance market.
A New Approach To The NFC Payment Conundrum

A New Approach To The NFC Payment Conundrum

The new Apple Pay service will force Android OEMs to reevaluate the use of the NFC secure element, and become carrier independent.
Drill For Real-Time Insight

Drill For Real-Time Insight

Increasing investments in the digital oilfield represent an excellent opportunity for suppliers of automation tools and other technology.
I’m Listening: Engage An Audience Of One

I’m Listening: Engage An Audience Of One

Remember how great it feels to be the center of someone’s attention? That’s your point of reference for an extraordinary customer experience.
The 7 Traits Of Intellectually Curious Leaders

The 7 Traits Of Intellectually Curious Leaders

Do you know someone in your organization who displays a few of these attributes? If so, learn from them, and emulate them. And see your career soar.
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The Right Way To Grow Your Business

Success in business comes down to two things: The strength of your plan or strategy and your ability to execute it. Everything else is window dressing.
Accessing The Heart Of Leadership

Accessing The Heart Of Leadership

As organizations flatten and the demand for connected leadership increases, presence must be generated from a source of power other than position.
CRM: Should Customers Be “Managed?”

CRM: Should Customers Be “Managed?”

Organizations can no longer simply “manage” their customer relationships. Instead, they should focus on how to facilitate interactions with customers.