Accenture’s Mark Halverson discusses six key trends shaping the Japanese insurance market.
The new Apple Pay service will force Android OEMs to reevaluate the use of the NFC secure element, and become carrier independent.
Increasing investments in the digital oilfield represent an excellent opportunity for suppliers of automation tools and other technology.
This year, CEO direct pay (base salary + annual incentive + long-term incentives) went up but at a fairly modest rate in the context of shareholder returns.
Remember how great it feels to be the center of someone’s attention? That’s your point of reference for an extraordinary customer experience.
Do you know someone in your organization who displays a few of these attributes? If so, learn from them, and emulate them. And see your career soar.
Success in business comes down to two things: The strength of your plan or strategy and your ability to execute it. Everything else is window dressing.
As organizations flatten and the demand for connected leadership increases, presence must be generated from a source of power other than position.
Organizations can no longer simply “manage” their customer relationships. Instead, they should focus on how to facilitate interactions with customers.
Lightbulb moments are far less common than the mythology would have us believe, says author Steven Johnson.