With smartphone and tablet vendors coalescing around the $199 price point as the sweet spot for sales, mobile technology is well within the reach of just about any worker.
Moreover, many of these devices are likely to be based on open systems, primarily Google Android, that provide access to third-party app stores, presenting new potential malware and social engineering that impact the enterprise.
Inevitably, IT will be asked to accommodate users who want to use their personal devices and apps for work purposes, while corporate leaders will be looking to harness these latest devices for new mobility initiatives and productivity improvements—including development of enterprise app stores—and to replace more expensive laptops and specialty devices. Moreover, employees are likely to want to use personal apps on company devices, business apps on personal devices, or perhaps even both modes across different devices.
According to a forecast by industry research firm IDC, more than 1.3 billion workers—37 percent of the global workforce—will be using mobile technology by 2015. That means the onus is on IT to figure out how to manage the mobile environment in a manner that satisfies employees while achieving the goals and requirements of the enterprise.
The components needed for effective and secure mobility management can seem overwhelming:
- Security management
- Device management
- Mobile app management
- Secure document management
- App wrapping
- Mobile business intelligence (BI)
- Telco expense management
- Mobile app platform
- Mobile database
- Mobile consumer app management
There’s just no practical way for an organization to manage that array of tasks by cobbling together a selection of individual, standalone solutions. Then multiply that list across different devices, apps and ownership models. Imagine the chaos upon upgrade, or a bug that impacts one component cascading across the mobile environment, perhaps halting activity or requiring a series of rapid software fixes to keep things running smoothly.
Managing the growing complexity of enterprise mobility doesn’t have to be daunting, though. To maximize the benefits of going mobile while managing cost and limiting risk, IT needs a sound, effective and systematic approach that includes a clear mobile strategy, use scenarios and a complete service offering and system landscape.
With an enterprise-grade mobile device management (MDM), mobile application management (MAM) and security solution like SAP Afaria, IT can manage—and secure—all critical data, mobile applications, content and devices.
As enterprise mobility evolves far beyond mobile email, application and secure content management are becoming a fundamental mobility management challenge. SAP has developed a Playbook: The App Happy Enterprise to help bring you up to speed and guide you through the BYOD phenomenon.
Check out the playbook, as well as two other helpful guides for your mobility journey here.