A lot of IT decision makers see intelligently connected cities as a meaningful use of Machine-to-Machine (M2M) technology.
In a recent study conducted on behalf of SAP, Harris Research polled more than 750 IT decision makers at companies in Brazil, China, Germany, Great Britain, India, and the United States on the potential of M2M.
Experts predict that by 2020, 50 billion technical devices of all kinds will be communicating worldwide through the cloud and automatically exchanging data. What’s new about this form of machine-to-machine (M2M) communication is that it eliminates the need for human interaction. Thanks to mobile technology, devices can control each other remotely and transmit data back and forth wherever they happen to be located.
Around 30% of those surveyed felt that smart cities would be the most beneficial outcome of deployment of M2M technologies. Smart cities will be populated with intelligent things that are fitted with sensors and connected to one another via M2M communication. For example, there are cameras situated at many strategic points throughout a smart city. In the case of an accident, one of these cameras can notify police immediately. As a result, authorities can quickly arrive on-site and headquarters can reroute traffic centrally before a traffic jam occurs. Megacity Rio de Janeiro is already using this technology.
M2M benefits both company and employee
Respondents also believed that M2M provided companies with better insight into their business processes and the ability to respond to real world events more quickly. Around 70% of those polled were convinced that if companies did not implement M2M technology they would soon fall behind the competition.
Automatic data transfer could also prove beneficial to the office of the future, say a majority of the participants: Expected improvements included increased employee efficiency and productivity, improved collaboration, and a more mobile workforce.
Suhas Uliyar, M2M expert at SAP, explains “Forward-looking businesses are realizing the tremendous potential of connecting the physical world to the Internet. M2M is opening up new ways of doing business, such as dynamic pricing, and allowing new customer interactions to engage end users. Finally, technology innovations like SAP HANA are providing insights that were previously impossible to calculate given the huge amount of data coming from the Internet of Things. And what differentiates SAP’s approach is that we are bringing together mobility, Big Data, and cloud.” Respondents of the survey also considered those elements to be the secret sauce for making M2M a reality. (see infographic below)
Blog Sanjay Poonen, president of Technology Solutions and head of the Mobile Division for SAP, on Rio de Janeiro City Operations
City of Boston (Citizen Insight, Performance Management, Mobile): YouTube Video
City of Edmonton (CRM, Big Data, Collaboration, Citizen Dashboard, Gamification, Open Data): YouTube Video
City of Mumbai (Emergency Operations, Situational Awareness, Portal, Service Innovation, eGovernment, CRM, Mobile): YouTube Video
City of Ottawa (Urban Transportation, Mobile – SQL Anywhere, Afaria): YouTube Video
This SAP.info post is by Uta Springer