Recent Stories

1947 posts

Why Do People Take Pleasure In Customer Service Horror Stories?

Why Do People Take Pleasure In Customer Service Horror Stories?

It seems like every few weeks some new customer service horror story virally makes…
school children

Saving Lives With The Internet Of Things: School Lockdowns

Continuing with the meme of this morning’s post, that the real test of the IoT will be if it allows us to do something that we couldn’t do before, how about saving children’s lives as a good…
Technology Will Change Your Job – Prepare Now

Technology Will Change Your Job – Prepare Now

We all know that technology has an impact on our work — cell phones, for example, let bosses intrude on dinners and softball games with queries and demands. But…
woman views fashion online

5 French Startups Transforming The Way You View Fashion Online

With Paris Fashion Week’s Ready to wear event upon us in a few weeks, now would be an opportune time to take a look at some of the startups garnering significant buzz in the world of
Is The Customer Thank You Note Dead?

Is The Customer Thank You Note Dead?

When was the last time you received a handwritten thank you note from a business? In this age of high volume and low touch, the handwritten customer thank you note
innovation

Digital Transformation Part 2: What Makes It Disruptive? [VIDEO]

The smartphone has brought a deluge of disruption to our lives, changing and challenging one industry after another at a staggering pace.  It has not only changed the way we interact with games and media, it has even transformed…
What Is A Customer Phobia?

What Is A Customer Phobia?

You’re sitting in a project room working on your next big product. The ideas are flowing; you have this feeling that you’re onto something. For the next few months, it…
zest in business

How To Put The Zest Back Into Business Life

If you’ve ever drifted off to a vacant island that had a beach and warm sand within your reach while you were in the middle of a virtual meeting in your cubicle or office, you understand that it’s difficult…
Are Startups Making The World A Better Place?

Are Startups Making The World A Better Place?

So many startups, so many apps, and so many unique ideas come at us every day.  With this so called ‘startup bubble’, technology is being used to make our lives easier and more efficient. Startups typically focus on how…
Grocery Data Knows The Customer Is Always Right

Grocery Data Knows The Customer Is Always Right

by Randy Evins, Senior Principal IVE SAP Food Drug & Convenience at SAP Retail Grocery shopping is a personal experience. From the brands you…
Page 1 of 19512345...102030...