Insurance Risk Is Easy Compared To Banking Risk
SAP has an event next week partnering with Deloitte on an integrated view of risk and finance: SAP and Deloitte Risk and Finance Forum.
Interesting.
Interesting in that risk is a topic I’ve been dealing with for a long, long time, and it is still not well understood. Sure, we know about the risk of losing money and the risk of investing something that might not payback.
A bank’s job is all about risk in fact, as in an insurer’s role. An insurance company manages the…
Friday Flashback: This Week in Tech [May 17, 2013]
One word dominates this week’s tech topics – Google. The other words are developers and 3D. Read on…
1. Google’s Three-Hour I/O Keynote. During Google’s three-hour keynote address this week, Google solidified that their focus remains of creating better products for consumers and encouraging developers to build platforms and products that supplement their services. Basically, Google still wants to rule our lives, collect our data, and get everyone on board. During their event, Google didn’t announce any groundbreaking new products, but it did highlight…
Canadian Banks Provide Security Tokens For Government Offices
Three Canadian banks are providing customers with a security code they can use to access their government information like pension, tax and benefits.
Customers at TD, Bank of Montreal and Bank of Nova Scotia can use their bank accounts to access information at 120 government departments in a way that protects both their information and their anonymity said Andre Boysen, executive vice president of marketing at the company.
“Customers go to the Bank of Montreal where they produced an anonymous security token and send it…
Proximity Marketing. Waiting Is Not Innovating.
You are at a bus stop. The timetable says the next bus arrives in 5 minutes. You wait for 10 minutes. No bus in sight. Another 10 minutes. The bus is overdue for 15 minutes now. What do you do? Keep waiting or going home by foot? The longer you wait, the more you invest. And the higher the investment, the higher the risk to lose it, once you decide to walk.
When it comes to mobile technology, I think the telco industry is in…
The Next Wave Of Mobile Banking
Mobile Banking Today
In the U.S market today, retail banks offer a standardized mobile banking application. They enable their customers to monitor expenses, transfer funds and pay bills. This provides the convenience and ease of banking for the “on the go” customer.
In general, mobile banking is an expanding market and has changed the way customers manage their funds. However, it is arguable that the user experience of each of the retail banks applications is similar. The application allows the end…
Getting Mobile Commerce Right
Mobile’s ability to integrate technologies is what gives it the advantage it needs to become a standard for commerce.
Mobile commerce has to be better than what we’re already using, or people won’t bother to use it. It can’t just offer a new way to pay. It has to offer a new way to pay that’s better than what you use today.
Lucky, then that mobile is knitting together a number of different kinds of technologies: voice, SMS, GPS, video, CRM, inventory, etc….
Role Of Chief Marketing Officer At Financial Institutions
What is the role of the Chief Marketing Officer (CMO) at financial institutions?
Last year Chief Marketing Officers are estimated to have spent over USD 148 billion in technology. Going forward, Gartner predicts this spending will continue to increase.
At the same time, we are continuing to witness a huge transformation in the financial services industry. Social networks and technology broadly have played a major role in enabling customers and merchants to be better informed and…
What If Hollywood Didn’t Exist?
There’s something to be said about a cinematic experience. It’s more than the excuse to relax with friends, or eat a whole bucket of popcorn, it’s about the characters, the set design, the journey you go through in order to learn the beginning, middle, and end. Movies are embedded into our global culture. Year after year we pay tribute to these films, through events like Tribeca, the Oscars, Sundance, Cannes.
It’s something about the whole process, from the whispers of a great film coming…
Sports And Analytics: Sprint To Value And Insight
Sports and Analytics
So far in the series, I have charted a course for creating value in the sports and entertainment industry through analytics. I have advocated a holistic approach to paint the full picture that goes beyond the basic game-day stats, and I have underscored the important role that fan engagement plays in shaping the fan experience.
And finally, in my last post, I touched on the design…
Warning: Talent Cliff Ahead, Part 2
The looming technology workforce shortage
In the first of a two-part article on the talent cliff, we presented some of the major talent management issues that professional services executives face. Here, we share insights and preventive actions to consider in avoiding the talent cliff.
As most professional services executives already know, they cannot depend on the U.S. federal government or the education system to bail them out. Washington tends to be short on ideas but long on programs.
Generally, the solutions come from businesses working together to increase the pool of talented workers. Therefore,…
5 Tips for SEPA Readiness
Costly but unavoidable – that’s the latest feedback on the SEPA conversion set for February 2014. What’s a company to do? Deutsche Telekom shares its experience.
On February 1, 2014, the transition period for the new Single Euro Payments Area (SEPA) format for European bank transfers and direct debits comes to an end. Many German companies however are not on track to comply with the new payment processing requirements of SEPA. Requiring much more than a…
German Central Bank Expects Last-Minute SEPA Stampede
Most companies are still biding their time when it comes to the SEPA direct debit scheme. Just seven percent of enterprises in Germany have applied to the German Central Bank to obtain the creditor identifier required to start the project.
It’s a bit like taking the train to the Frankfurt Book Fair: People squeeze into the carriages, even if it’s standing-room only. The date for the event was set months before. Everyone should have known that it’s better to reserve a seat. But, in the end, hundreds cram into the aisles – if they can get on the train at…
Will Retailers Own Mobile Payments In The US?
Over 3 million per week: that’s how many mobile payments Starbucks processes in the U.S late March when the company had its annual shareholders meeting. Mobile now accounts for around 10 percent of Starbucks’ total transactions in the country. For those sceptics, this week they reported it has grown to nearly 4 million.
For the sceptics though we haven’t seen impressive adoption numbers from the Isis pilots in Salt Lake City and Austin and Google Wallet isn’t getting a lot of traction. So, will…
Monday Metric: Professional Services
By Sonal Gupta
This week’s analysis focuses on the impact of best practice in resource management for professional services firms.
Creating and unlocking value in an organization starts with knowing precisely where things stand, and where the opportunities for improvement lie. To help, SAP’s Performance Benchmarking group publishes a short analysis each Monday, highlighting hot industry topics and high-impact strategies.
KEY QUESTION: Is there a link between speed and resource utilization?
Key Takeaway: In the professional services world, resource (i.e., people) management practices are pivotal to the success or failure of…
Cents & Sensibility: How 3D Sensors Help Retailers Improve Sales
New Insight for Brick-and-Mortar Retailers Thanks to 3D Sensors
We know that online retailers like Amazon have the ability to track our browsing habits and purchase history. They know how long we linger on a product page, which options we are comparing, and if we abandon our shopping cart without making a purchase.
Now it’s possible for brick-and-mortar retailers to have similar insight into the shopper experience thanks to the latest 3D sensor technology installed in shopping malls and retail stores.
Vizualize, specialists in…
A Quick Business Analytics How-To For Professional Services Firms
Performance insights can help professional services firms move from “What’s happening today?” to “How can we affect tomorrow’s performance?”
To find the answers, you need to apply business analytics in areas such as resources, operations, and client engagement.
Employee Analysis
Resource utilization. Best-performing firms strive for a resource utilization rate of 80% or more. In other words, the time a consultant or specialist bills to a customer should be at least 80% of what…
Friday Flashback: This Week In Tech [May 10, 2013]
This week was chock full of announcements from companies such as YouTube and Adobe who are looking to subscription-based models and changing their revenue streams, and some news on the Yahoo! front, an opportunity to “see the world differently” thanks to Google, and a chance to Chill in American Airlines Admiral’s Club.
Here are the Top Tech Stories from this week as part of our Friday Flashback.
1. YouTube hops on the subscription model bandwagon. The currently completely free video-sharing service announced that it…
Mobile Commerce Isn’t Just About Payments
I’ve said that retail payments may be the next ‘killer app’ for mobile wallets. But really, mobile commerce offers so much more that that, for enterprises and consumers.
On the Web, we bank, shop, and even exchange funds for goods with people we’ve never met on auction sites. Things that would’ve seemed impossible 20 years ago have become part of our daily lives.
Mobile technology promises to change the way we operate even more. The technology and devices are more personal, more…
Malaysia’s New Mobile Banking Platform: MyMobile, Poised for Success
Bank Negara Malaysia has recently launched a new mobile payment channel called MyMobile through its wholly owned subsidiary Malaysian Economic Clearing Corporation (MyClear). For the kickoff, MyMobile has teamed up with the country’s three largest banks, CIMB, Maybank and Public Bank, as well as the three largest mobile operators, Maxis, Celcom and DiGi, who collectively represent 93 percent of the country’s market.
Interestingly, two of the operators, Celcom and Maxis, had already been offering separate…
The Other Side Of The Coin: Curbing Improper Payments In Public Sector
By Deepak Singh
With the April 15 tax deadline this month, and continuing debate about tax levels, most of the attention recently has been on state and federal revenues. Yet the spending side of the equation also deserves attention. For examples, federal agencies alone make more than $2 trillion in payments to individuals and a variety of other entities each year.
Unfortunately, studies also show that an estimated $125 billion or more is spent improperly – meaning the funds go to the wrong recipient, a recipient receives an incorrect amount, or a recipient uses the funds in an improper manner.
To gain…
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