With the expansion of cloud-based applications to many functions and industries, I look at the use of cloud-based applications, specifically Customer Relationship Management, in Healthcare.

There has been much movement in the last few years in cloud-based systems for healthcare, especially for the smaller practice or primary care provider – notably Practice Fusion, which is a free, web-based CRM/electronic health record system that claims 50 million patient records.  Clearly there are compelling cost and ease-of-operation advantages for the smaller physician practice in the Cloud.

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