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  • social content
    5 Tips On Producing Social Content Your Customers Will Care About by Adam Torkildson
    Published on August 26, 2014
    Americans spend almost a third of their time on social networks. As such, it is no surprise that “83% of B2B marketers invest in social media to increase brand exposure; 69% to increase web traffic; and 65% to gain market insights.” Social Media Today The above facts have…
  • Why Do People Take Pleasure In Customer Service Horror Stories?
    Why Do People Take Pleasure In Customer Service Horror Stories? by Adam Toporek
    Published on August 22, 2014
    It seems like every few weeks some new customer service horror story virally makes the rounds on the Internet. In the last few weeks,…

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