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Is Preventing User Error Possible? Yes, When You Have True Insight

Is Preventing User Error Possible? Yes, When You Have True Insight

By Sabine Benz Has the interest in the performance of people caught up, with simply tracking the performance of technology? The topic of user experience management and how it relates to improving…
turkey with an iPhone in it

Giving Thanks For Mobile And Its Constant Change

by Bob Caswell For those of you in the United States, this is a special week. Thanksgiving is on Thursday and is a time for family, food, and self-reflection. It could just be that I’m overly anxious to enjoy this
woman studying in a library

What Is Your Approach To Innovate Analytics In Your Business?

by Edwin van Geel, @edwin_van_geel Early September the Library of Birmingham reopened. And remarkably this was a huge event. Libraries you say? Do they still exist?…
7 Steps To Leverage Design Thinking For Your Mobile Strategy (Part 3)

7 Steps To Leverage Design Thinking For Your Mobile Strategy (Part 3)

By Tonja Erismann and Jomy Pidiath | Global Mobile Strategy Services If you’ve been following our recent series on Design Thinking, you’ll know it’s a powerful approach to problem solving that spurs innovation and growth by combining what is desirable…
7 Steps To Leverage Design Thinking For Your Mobile Strategy (Part 2)

7 Steps To Leverage Design Thinking For Your Mobile Strategy (Part 2)

By Jomy Pidiath and Tonja Erismann, Global Mobile Strategy Services Design Thinking For Your Mobile Strategy Design Thinking is a powerful problem-solving approach that spurs innovation and growth by combining what is desirable from a human perspective with what makes…
7 Steps To Leverage Design Thinking For Your Mobile Strategy (Part 1)

7 Steps To Leverage Design Thinking For Your Mobile Strategy (Part 1)

By Tonja Erismann | Global Mobile Strategy Services | LinkedIn & Jomy Pidiath | Global Mobile Strategy Services | @jomypidiath In Mobility Minute #10, we discussed how Design Thinking can spur the development of…
mobile devices here there everywhere

4 Obstacles Holding Back Mobile Innovation

The Demand for Mobile Innovation In Mobility Minute #5, Ahmed discussed the rising demand for innovation and the new role of CIO as Chief Innovation Officer. Today’s question: how do you scale mobile innovation to…
Two Narratives for Banking Transformation

Two Narratives for Banking Transformation

Core banking systems—many of them four decades old and counting—still work, and as the adage goes, if they ain’t broke, why fix them? Especially since the risks of ripping…
Stop Running Banks for Bankers—Run Them for Customers

Stop Running Banks for Bankers—Run Them for Customers

By Grace Bormann, Jesper Behr, and Elana Varon   Today’s retail banks, optimized to process…

4 Reasons Why Bankers Should Think Like Retailers

We know banks aren’t just like retailers. But consumers are increasingly treating banks that way. They’re looking for the best, or most convenient, hassle-free deal. Banking competitors like PayPal, meanwhile, are proving that anyone can figure out a way…