Author Archives: SAP Services
Design Thinking For Your Mobile Strategy. Today we’re going to look at steps three and four: Synthesis and Ideation. We’ll show how these steps help you identify your target mobile user’s unarticulated needs and generate ideas for solutions that are aligned with your organization’s goals and systems.
In Mobility Minute #10, we discussed how Design Thinking can spur the development of an innovative mobile strategy that can help achieve your business goals. Over the next few weeks, we’ll share seven proven steps to make a design-centered approach work.
Today’s question: how do you scale innovation to meet all of those demands – or can you? According to the skeptics, it’s not possible at all. Technology blogger, Vijay Vijaysankar said, “I used to think till very recently that innovation scales. I was wrong – it does not scale. I need to live with it. Innovation – and the associated disruption – is not every one’s cup of tea.”
By Grace Boremann, Jesper Behr, Elana Varon Core banking systems—many of them four decades old and counting—still work, and as the adage goes, if they ain’t broke, why fix them? Especially since the risks of ripping them out—considering all the code that’s been layered in there over the years to keep them current—seem higher than (more…)
By Grace Bormann, Jesper Behr, and Elana Varon Today’s retail banks, optimized to process transactions and contain risk, are run for bankers. But to thrive in the future, they need to be run for customers. That means making the bank more than a place where consumers store and transfer money. That old model is (more…)
By Grace Bormann, Jesper Behr, and Elana Varon We know banks aren’t just like retailers. But consumers are increasingly treating banks that way. They’re looking for the best, or most convenient, hassle-free deal. Banking competitors like PayPal, meanwhile, are proving that anyone can figure out a way to move money around. So retail banks, (more…)