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Anticipating The Customer Experience For The Connected Enterprise

Today’s customer is highly informed and interacts unconditionally with brands across multiple touch points demanding a superior customer experience. With increasing customer expectations and organizational silos within a retail enterprise, there’s a greater need to create a connected enterprise…
Retail Innovation – A Game Of Checkers

Retail Innovation – A Game Of Checkers

The balance of power within the retail ecosystem has shifted many times over the years and will continue to do so. As the game of checkers goes, players methodically attempt…
Everyone Is Talking Big Data — So What, It’s Always Been Here

Everyone Is Talking Big Data — So What, It’s Always Been Here

Advancing technology has created a flood of data, and many retailers are still struggling to turn that data into usable insight at the pace their customers require. The perception of big data—massive amounts of information coming from customer transactions…