Recent Stories

How The Sochi Olympics Skate Around Logistics Hurdles

How The Sochi Olympics Skate Around Logistics Hurdles

As the world turns its attention to Sochi, Russia for the XXII Olympic Winter Games, it’s abundantly clear this Olympic flame has boldly gone where no Olympic flame has gone before…
Chew On This: 3D Food Printing Could Soon Be A Reality

Chew On This: 3D Food Printing Could Soon Be A Reality

The Hershey Co. recently announced a partnership with 3D Systems, who build printers capable of creating objects out of foods, including chocolate. While this news reminds me…
holiday shopping deals in full gear at a mall

Best Holiday Shopping Deals: Will Businesses Be Ready?

As Santa rides into Herald Square to end the 78th annual Macy’s Thanksgiving Day Parade, behind closed doors Santa’s little helpers will be frantically preparing for an onslaught of shoppers.
The Logistics Nightmare Of Providing Relief To The Philippines

The Logistics Nightmare Of Providing Relief To The Philippines

The calamitous typhoon Haiyan, and the trail of destruction it has left across the Philippines, highlights the challenges of providing relief in a region where roads, airports and ports have
When It Comes to Changing the World, Millennials Mean Business

When It Comes to Changing the World, Millennials Mean Business

A few months ago I wrote, “A 360-Degree Perspective on Customer Engagement,” where I touched upon the 21st century consumer who is always on, always connected, and doesn’t make a move without consulting the Internet.
Horsemeat Scandal

Horsemeat Scandal: Horses For (Main) Courses!

The horsemeat scandal running wild across Europe didn’t exactly break out of the starting gate. It began at a canter in January, when the Food Safety Authority of Ireland found isolated…
Santa’s Lucrative Business Model Delivers The Goods

Santa’s Lucrative Business Model Delivers The Goods

Last year, I reported on the complex logistics surrounding Santa’s Supply Chain. This year, I want to unwrap the broader business model…
A 360 Degree Perspective On Customer Engagement

A 360 Degree Perspective On Customer Engagement

Customers are Ignoring You (Photo credit: ronploof) The old adage “the customer is king” is probably truer today than ever. In fact, the…
Is Green The New Gold In Sustainable Olympics?

Is Green The New Gold In Sustainable Olympics?

(Photo credit: Wikipedia) In the first two blog posts of this series, I discussed the huge opportunities that the Olympics bring…

Enabling Performance Management, Part 1

Steps in Defining a Strategic Performance Management System Regardless of the particular methodology you use to develop your strategy, when done, you have the: Objectives that you want to accomplish Work (tasks and activities) that needs to happen Measures for determining your progress…