Author Archives: Mukesh Gupta
Building High Performing Sales Teams
Are you under constant pressure to deliver an ever increasing sales targets? Do you want to explore if there is a way that you can build a culture that enables high performing sales teams and guide them to consistently push the limits and deliver quarter after quarter?
What Can Sales Executives Learn From Performing Arts?
Selling has a lot in common with performing arts than visible at first glance. One of the most important goal of a performing artist is to take their audience on a journey with them, the more immersive the experience, the more successful is the performance.
An Example Of True Customer Centricity
Customer Centricity is when Fifth Third Bank and NextJob came together to address a challenge faced by most retail banks – Mortgage defaults.
What Do You Do When You Lose A Deal?
No matter how good you are, you are bound to lose some deals to your competition. However, all is not lost. As they say, “Losing a battle doesn’t mean you shall lose the war”.
Do Your Customers Feel Bullied?
Winning in the marketplace comes with a lot of hard work and sustained effort. It is easy to fall into the habit of winning. Though it is a great feeling, one should be very cautious about a few things.
Sales Forecasting
Every sales organization has a sales forecasting process in place. This is usually done in a meeting or on a tele-conference. During this call each sales team talk about how much sales closure do they each expect for the week, month or quarter.
Customer Engagement In A Digital Era
There have been reports of the lack of overall customer engagement at banks for customers using one of the digital channels like Online banking, mobile banking, etc
Innovation Or Acquisition
As leaders of an organization, one is always confronted with the need to constantly find avenues of growth to keep their share holders happy. If you are leading one such organization, you are also constantly grappling with the question of whether the next level of growth should come from innovation or acquisition
Simple But Not Easy
The solution to most complex problems that you could ever encounter are almost always simple, but not easy! You want to increase your profits; solution is to grow your sales and reduce your costs, together. Simple, but not easy.
On The Future Of Education [Video]
Below is an exciting conversation between Fred Dust (Partner, IDEO), Michael Karnjanaprakorn (Co-Founder and CEO, Skillshare); Tim Marshall (Provost and Chief Academic Officer, The New School) and Andrew Yang, Founder and CEO, Venture for America.
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