About Mohamed Amer

Living in Southern California, Mohamed Amer joined SAP in 2003 as owner of the grocery solution offering. He has since led teams in Retail Supply Chain and Field Services. After three years managing initiatives and programs involving BPX/SCN, User Groups, and Executive Councils for Trade Industries, is now in a Strategic Communications role in the Retail IBU. Prior to SAP, Mohamed was co-founder of start-up internet supply chain company. He also held leadership positions in management consultancy, Kurt Salmon, and general management roles in the office products distribution industry. Mohamed held a commission in the U.S. Navy as a Lieutenant Commander in naval aviation and as an intelligence officer. He has earned BA Biology University of Minnesota, an MA in National Security Affairs from U.S. Naval Postgraduate School in Monterey, California, and an MBA from Northwestern University's Kellogg School of Management. You can follow him on Twitter on LinkedIn and read his retail blogs on SCN.

Recent Stories

The Retail Digital Frontier: Copernican Moment Or Passing Fad?

The Retail Digital Frontier: Copernican Moment Or Passing Fad?

In the early 16th century, Nicolaus Copernicus proposed a model of a Sun-centered universe that upended the prevailing geocentric world view. One could not be reconciled with the other. This shift in direction completely upset the accepted…
Customer Experience: Building Trust And Excitement

Customer Experience: Building Trust And Excitement

In talking to retailers, I often hear of a desire for deeper engagement with customers, a richer and more consistent experience, increased customer loyalty, and more ‘wow’ in-store and online.  All of these desires speak to what constitutes customer…