About Jen Cohen Crompton

Jen Cohen Crompton is a SAP Blogging Correspondent reporting on big data, cloud computing, enterprise mobility, analytics, sports and tech, and anything else innovation-related. When she's not blogging, she can be caught marketing, using social media and/or presenting at conferences around the world. Disclosure: Jen is being compensated by SAP to produce a series of articles on the innovation topics covered on this site. The opinions reflected here are her own.

Recent Stories

Improve The Customer Experience By Remembering We're All Human

Improve The Customer Experience By Remembering We’re All Human

“Seventy-six percent of all people who read blogs are people.” - Tim Washer, Cisco, a quote from the NewsCred Content Marketing Summit. Tim Washer, content marketer and comedian, may have been a bit snarky when he presented…
This Week in Tech: The Big Fruit Goes Rotten, The Berry Adds Competition, and We're Shellshocked

This Week in Tech: The Big Fruit Goes Rotten, The Berry Adds Competition, and We’re Shellshocked

Coming off of a record weekend of iPhone sales, Apple is getting bit by the complaints about their new iOS software update, causing a lot of unsatisfied customers, while BlackBerry puts its name…
manufacturing plant

Sometimes It’s Not Who You Know, It’s What You Know [INFOGRAPHIC]

I’ll never forget the day I heard the phrase, “It’s not about what you know, it’s about who you know.” Unfortunately, that message came from a colleague who knew…
employees unified in a customer-focused mindset

Making A Cultural Shift To The Customer-Focused Mindset [INFOGRAPHIC]

It’s not always just about gaining a basic understanding of new concepts. Sometimes, it’s more about internal buy-in and ensuring that everyone is on the same page and knows how to comply when there is a culture shift. As companies…
This Week in Tech: Amazon, iOS 8, Oracle, And AliBaba

This Week in Tech: Amazon, iOS 8, Oracle, And AliBaba

This week in tech, Amazon introduces some new and improved tablets into the market, while their competition, Apple, releases their latest iOS software (and Samsung announces their new phone…
digital payments

Cash, Credit, Or Apple Pay? Are Digital Payments The Way Of The Future?

We’ve come a long way from the basic options of paying with either cash or credit. Consumers are now paying for things digitally – using smartphones, digital wallets or even virtual currency – and as of last week the conversation about payments…
millennial and Gen X employees

The New Workforce: What They Really Want

The concept is simple – today’s workforce has different motivators, expects a differently structured workplace, and has new ways of communicating. This matters to employers because as they work to manage their existing talent in a multigenerational environment and…
This Week in Tech: Apple, Apple, Apple...Microsoft, Minecraft, And Hacks

This Week in Tech: Apple, Apple, Apple…Microsoft, Minecraft, And Hacks

This week, the big fruit took over the news. Thanks to Apple’s sweet announcement event on Tuesday, there are new innovations that are, or soon will be,…
apple live test card

Why #AppleLive Was Such A Bummer And What We Can Learn

Let me preface this post with the fact that I love Apple products. I have owned about four iPhones, six Apple laptops (from the iBook to the…
This Week In Tech: Samsung, James Bond, Ollie, And The Home Depot Hack

This Week In Tech: Samsung, James Bond, Ollie, And The Home Depot Hack

This week in tech, we see Samsung bringing their “A” game with some new products and Sony entering the wearable tech world. We also get acquainted with a new…