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millennials waits for customer service

Customer Service: Get Big Data On The Call

Few things frustrate consumers more than interacting with an enterprise’s customer service staff. Most people hate the very idea of it. Despite companies deploying…
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Falling RAM Prices Drive In-Memory Database Surge

Companies confronting their big data opportunities face the ever-present enterprise IT problem: performance. Once IT has gathered the relevant information and stored it on hard disk drives (HDD) ready for analytics, delivering…
Election 2012: Voters Turned Off By Political Promotions Tailored To Them

Election 2012: Voters Turned Off By Political Promotions Tailored To Them

86% of Americans say they abhor political promotions tailored specifically to them as individuals Next month voters in the United States will cast ballots for the next president of their country, among other political races and referenda. What is…
Why Doctors Should Crowdsource Your Medical Diagnosis

Why Doctors Should Crowdsource Your Medical Diagnosis

When you visit a physician’s clinic or office you often see their diplomas and certificates proudly displayed on their walls. They are posted to assure patients that their physician is an expert, educated, trained, and certified by credible institutions.
How To Derive Value From Data: First, Know What Will Make Your Business Great

How To Derive Value From Data: First, Know What Will Make Your Business Great

In an interview with the MIT Sloan Management Review, Jeanne Ross, the director and principal research scientist at the MIT Sloan Center for Information Systems Research, was asked how a business can derive value…
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Big Bucks For Big Data

Not everyone believes big data is a big concern. Is it just the latest headline scare to boost a CIO’s budget? Is it merely an incremental step in IT’s growing importance for business? Or is it merely fodder for…
Data Management Discontent: Time For Change

Data Management Discontent: Time For Change

An unpublished study commissioned by SAP and completed in July by IDG found discontent with data management systems brewing among IT executives. The survey of Computerworld’s Inner Circle Research Panel indicated a significant number are so dissatisfied with their…
Protect Yourself When Working With Big Data Startups

Protect Yourself When Working With Big Data Startups

Partnering with a big data startup is a gamble, so choose well. The big data investment bandwagon is getting crowded. In August another investment group announced it was launching a new fund targeting…
Big Data May Ensure Sustainable Sushi

Big Data May Ensure Sustainable Sushi

Back in 1970, well before the eating of raw fish became so popular among global gourmands, bluefin tuna, the fish that becomes the delectable Maguro sushi and sashimi on our plates, sold for…
Northern Lights: Arctic Fiber Nets Open New Bandwidth Horizon

Northern Lights: Arctic Fiber Nets Open New Bandwidth Horizon

Big data is driving the need for big networks – networks that can shave milliseconds off transmission times. What would you pay to save 20 milliseconds? Two trans-oceanic projects are betting you’ll…