Author Archives: Dror Orbach
Mobile Devices Allow Employees To Connect, Create, Consume And Control
By Dror Orbach
Can you remember a time when you didn’t rely on your mobile device to help you with your work? Many people can’t, even though this evolution is still fairly new. The fact is, a significant number of us now use mobile devices not only to communicate, but also to interpret data, interact with business applications and share a variety of information through wireless media. A report called “Key Considerations for Successful Adoption of a Mobile Platform?” by Jorge García, analyst with TEC Research, explores this new generation of employees and consumers and discusses their impact on traditional business models.
In the report (http://goo.gl/w5MEK) García says that organizations all over the world have come to rely on mobile devices such as smartphones, tablets, netbooks and laptops to conduct their daily business activities. He quotes findings from a recent survey of business decision makers conducted by the Yankee Group:
• 23% manage a workforce of which 10% uses mobile devices extensively
• 20% manage a workforce of which 18% uses mobile extensively, and
• 30% manage a workforce of which 30% uses mobile extensively
García is the first to point out that these figures may not seem impressive at first glance. However, what is significant is how quickly the reliance on mobile devices is increasing in the workplace, for everything from answering email to accessing VPNs and CRM systems.
In fact, just last month Gartner produced a report that predicted by 2017, 25 percent of enterprises will have an enterprise app store for managing corporate-sanctioned apps on PCs and mobile devices. (http://goo.gl/FCeU6)
With this increased usage and complexity, users are demanding that their employers look beyond providing “baseline” mobile applications, and many are currently falling short of realizing the potential of mobile applications have, and their ability to transform a business.
While he admits there’s no silver bullet for creating mobile applications, he says at the very least that most organizations should start developing tools to facilitate heterogeneity across devices, platforms, technology, standards and data sources.
Does your organization have a comprehensive mobile strategy in place?
Implementing A Self-Service ERP Model – Where To Start
In a recent blog post, I discussed the many benefits self-service models can have within your ERP systems – including faster response times and [...]
Real-Time Business Requires Real-Time Communication
By Dror Orbach
Does it seem like people are busier than they used to be? Though the concept of “business hours” still applies, it’s quickly becoming obsolete. Real-time business communication across all times zones is the new normal, thanks to the interconnectedness that ubiquitous mobile technology and social media adoption has brought. Communications no longer stop when the traditional workday ends.
A recent whitepaper, “Real Time Business,” produced by Oxford Economics, (http://goo.gl/GnXrr)
explores this new interconnectedness of global markets and cultures, how it has created an explosion of accessible information, and how this dramatic increase in the pace of our lives is likely to affect our businesses, our customer service models and our work-life balance.
The whitepaper points out how this new communications model is even changing the way news is reported and shared, highlighting how news stories are often now “broken” by average people on Twitter before any media has had the chance to report on it. For example, when a plane made an emergency landing on New York’s Hudson River, it only took three minutes for a passenger to tweet about it to the rest of the world.
The adoption of these communication models has also dramatically increased the pace of business and client/customer expectations. People expect and demand to have their issues responded to and dealt with right away. Your company will have to keep up and be able to deliver with fast action and rapid decisions. Is your company prepared? In the whitepaper, Oxford Economics surveyed executives of different business verticals, and found that their answers were mixed.
While nearly all respondents agree that 24/7 communications are critical, only one-third of businesses have already implemented real-time business applications in some way (though 65% of those who have not yet implemented real-time systems expect to do so within five years).
Is your company ahead of the curve in adopting real-time operations?
Is A Self-Service Model Right For Your Business?
By Dror Orbach
You have probably heard the term “self-service” used when exploring different ways of making your business run more efficiently. A self-service solution enables your stakeholders to easily find information, receive instruction…
Mobile Devices Allow Employees To Connect, Create, Consume And Control
By Dror Orbach
Can you remember a time when you didn’t rely on your mobile device to help you with your work? Many people can’t, even though this evolution is still fairly new. The fact is, a significant number of us now use mobile devices not…
Mobility In The Enterprise Reaching Its Tipping Point
By Dror Orbach
Has your company fully embraced mobile computing yet? Don’t feel too bad if you are not sure exactly what that even means. Hopefully, this is the year it will all start to make more sense.
In fact, many feel that 2012 will be rememb…
CIOs & CEOs Not On the Same Page When It Comes To Tech Investment
By Dror Orbach
You may have heard the importance of using technology to “transform your business” and may even agree that this is needed, but do you know how to go about it, how much to invest, what to expect and where to start? If your answer i…
Going Mobile: Don’t Leave Your Company At Standstill
Are you old enough to remember the hit 1971 song “Going Mobile” by British superstar rock group “The Who”? The wistful and whimsical lyrics celebrated the joys of traveling along the open road, free from restrictions and responsibility.
But a l…
Why Executive Participation Is Critical To ERP Success
In current economic conditions, most businesses are expected to operate more efficiently, run tighter ships and do more with less. That is just the new reality. So a decision to implement something as large as an ERP system is not an easy one to make…
Recent Comments