Recent Stories

Social Media – A Double-Edged Sword For Corporations

Social Media – A Double-Edged Sword For Corporations

Just recently, I noticed a couple of similar social media posts by friends. They echoed the same sentiment —extreme irritation at bad customer service by a large airline,…
Data, Data Everywhere — But Not A Byte To Eat?

Data, Data Everywhere — But Not A Byte To Eat?

As the game clock wound down to the last few seconds in the National Basketball Association (NBA) Finals Game 6, the San Antonio Spurs were poised to…
Analytics at the North Pole

Analytics at the North Pole — Manufacturing Master Class

The sun sets on the North Pole around September 24, and doesn’t rise again until March 19. Without the sun’s warmth, temperatures plunge to an average…