About Christopher Koch

Christopher Koch is Editorial Director of the SAP Center for Business Insight. An experienced journalist and analyst, he blogs about the intersection of business and technology. Follow him on Twitter: @ckochster.

Recent Stories

Why Patents And Innovation No Longer Mix

Why Patents And Innovation No Longer Mix

I have always associated innovation with patents. It’s the classic vision of the lone, wild-haired inventor in a grimy white lab coat putting himself and his family (assuming they’re still hanging around – he spends all of his time in…
5 Tips For Product Companies Launching A Services Business

5 Tips For Product Companies Launching A Services Business

Launching a new service business may seem relatively simple compared to prototyping, manufacturing and developing a physical product, but don’t be fooled. Even though many services are launched…
4 Things Citizens Want Governments To Fix Now

4 Things Citizens Want Governments To Fix Now

Are you gobsmacked by all of the new apps that some cities and towns are rolling out to encourage citizens to connect with their governments? Eager for your government agency to join the party? Based on interviews that my colleague…
remote health monitoring

Remote Health Monitoring: 4 Ways To Make It Work

Which apps would you rather have: Facebook or Fitbit? Clash of Clans or Calorie Counter? If you’re an American having trouble deciding, know that your fellow citizens have already…
6 Skills Managers Need Before They Can Become Leaders

6 Skills Managers Need Before They Can Become Leaders

There were signs that my former colleague wasn’t cut out for management. First was the obsessive behavior. He didn’t just hand in his assignments early, he insisted on knowing everything that was done with the assignment from that point on,…
Entering Emerging Markets: 5 Ways To Balance Speed With Precision

Entering Emerging Markets: 5 Ways To Balance Speed With Precision

Companies looking to grow know that they need to look to the developing world. However, even the BRIC countries (Brazil, Russia, India, and China) are becoming old news:…
3 Service Business Models That Work For Any Company

3 Service Business Models That Work For Any Company

There are many good reasons for adding services to a product business. They can revive flagging revenues, preserve margins on products that are becoming commoditized, and improve customer loyalty. However,…
5 Ways Marketing Can Lead On Business Strategy

5 Ways Marketing Can Lead On Business Strategy

In a digital world, it’s no longer possible to have a gap between what you say and do. Everything, from the distribution network to the call center to R&D, must support a company’s positioning. It’s not just about consistency…
What Big Brands (Could) Bring To The Sharing Economy

What Big Brands (Could) Bring To The Sharing Economy

Being a newbie to ride sharing, I decided to do an online search to see if there were more choices than the ones the media always write about (Uber and Lyft). I found more than a dozen of them. I…
3 Steps For Joining The Innovation Economy

3 Steps For Joining The Innovation Economy

We are in the era when innovation is more likely to come from the outside in. And it will be collaborative. No more cloistered Ph.Ds. in R&D; ideas will stream in from outside corporate walls, across geographic borders, and…