How do fire-breathing dragons relate to our work at Mobile Pulse? We offer services that allow organizations to measure Mobile Carrier performance and coverage. Today, many IT and procurement professionals are under the perception that they already have the tools to understand their carrier’s coverage and performance, when actually [...]

Yes, you are reading that correctly, a Wireless Carrier SLA. Service Level Agreements for wireline services have been around since the mid 1980’s when the General Services Administration (GSA) began to require contractual commitments around performance from service providers.

If you read today’s headlines you might have the impression that the idea of crowdsourcing appeared alongside MySpace, Facebook and Twitter. While internet social media has broadened the geographic scope of the crowd and speed of the message, it’s certainly not a new idea.

As mobile continues to infiltrate the enterprise, you’re probably thinking about monitoring the performance of your carrier (or carriers) as well as Mobile Device Management. Think of it as Mobile Network Management (MNM). Here are 3 key questions to consider [...]

There’s a lot of mobile device information sharing going on these days, and unfortunately it all seems to go one direction – from our mobile devices to cellular network operators, cellular device vendors and app developers. Most businesses realize that in the smart phone …

Many of us will be in the market for a smart device in the coming months, some for personal use and some for work. I’ve been looking at smart phone reviews and have noticed that there is a strong resemblance …