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Bank Clients Want Social Media Account Access — Capgemini

Bank Clients Want Social Media Account Access — Capgemini

The decline in customer experience in banking is reaching an inflection point, said Bill Sullivan, social media and bankinghead of global financial…
From Teller Windows To Touch Screens: How Technology Is Impacting Banking

From Teller Windows To Touch Screens: How Technology Is Impacting Banking

by Trish Sammer Johnston There’s an old bank building in my town. It has marble countertops and wrought-iron gates at the teller windows. The original name of…
Banking’s Innovation Vision In 2014

Banking’s Innovation Vision In 2014

Making banking business run better in 2014 and beyond will see banks apply new solutions with an unprecedented speed. The days of projects that run for years before results can be seen and value created are past: to run…
unlocking the cloud

How The Cloud Drives Innovation In Banking [VIDEO]

Historically, banks have been reluctant to embrace cloud technologies due to data privacy and security concerns but what is happening today is enormous growth in banking applications coming to the cloud, spanning the front office to the back office. Nicole…
banking

Core Banking – The Modernization Imperative [VIDEO]

Since the financial crisis, banks have focused on strengthening capital and controlling costs but this approach can only go so far. Banks must also focus on the top line by reconnecting with the customer and driving product innovation yet…
Technology: Taming The Risk Beast (Part 2)

Technology: Taming The Risk Beast (Part 2)

After outlining the four main buckets of risk that banks have to tame: market, credit, liquidity and operational; the real issue is the…
Accelerating The Transformation In Banking: When “If” Becomes “When”, And “When” Becomes “Now”

Accelerating The Transformation In Banking: When “If” Becomes “When”, And “When” Becomes “Now”

The business benefits of transformation in banking systems, and the business risks of failing to adapt quickly to new realities, are compelling – the challenge is to realize one, and avoid the other, without excessive cost or disruption.
digital banking

Opportunities For Digital Banking [VIDEO]

Digital banking, mobile banking, online banking, omnichannel banking — no matter how you define it, banks around the globe are racing to devise winning digital strategies that will allow them to redefine the customer experience while also reducing costs. In…
digital information services

Big Data Is Key To The Future Of New Digital Information Services

Nowadays, Big Data isn’t so much big, as XXXL. Financial institutions are grappling with increased information demand in real time from both customers and regulators, while also finding…
digitization of banking

Driving Digitization: The Big Win-Win For Both Sides

Empowered and connected like never before, customers want anytime, anywhere access to their financial data. Sounds like hard work and a big technology investment for banks? Actually, life…