Today's Top Story

  • Philadelphia 76ers Focus On Analytics As A Winning Strategy Philadelphia 76ers Focus On Analytics As A Winning Strategy by Jen Cohen Crompton | May 23, 2013 With the 76ers decision to hire Sam Hinkie as their new President and General Manager, it proves that their strategy for winning and building a new team is deeply embedded in advanced analytics – or the moneyball approach – something basketball teams are just beginning to embrace.

This Week's Top Stories

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Optimize Contact Centers With Multichannel Interactions

Posted in Sales & Marketing By SAP Performance Benchmarking, Published on May 23, 2013
By Nipun Gujral This week’s analysis focuses on the impact of leveraging multichannel interactions on Agent Utilization and Interaction Cost. Creating and unlocking value in an organization starts with knowing precisely…

Leadership Is A Social Business

Posted in Human Resources By Lisa Shelley, Published on May 23, 2013
Somewhere along the line, leadership forgot who it was leading. Leaders are often selected based on…

Reflections On The Updated COSO Internal Control Framework

Posted in Finance By Norman Marks, Published on May 23, 2013
I am still in the process of my detailed review of the COSO internal control framework update. However, I have already formed two opinions: The assertion that “an effective system…

Three Things I Look For Before Hiring A Sales Executive

Posted in Human Resources By Mukesh Gupta, Published on May 23, 2013
What to Look For When Hiring a Sales Executive I read a wonderful post by Shane Parrish titled “Warren Buffet: The three things I look for in a person“. Here…

Ten Mobile BI Strategy Questions: Security

Posted in Analytics By Kaan Turnali, Published on May 23, 2013
Do you have all three layers of mobile BI security covered: device, app, and data? All of the…

It’s Time For Honesty About Diversity

Posted in Human Resources By Todd Dewett, Published on May 23, 2013
The topic of diversity is very popular; so…

Key Ingredients Of A Successful Enterprise Mobility Strategy

Posted in Mobile By Russ Novy, Published on May 23, 2013
Enterprise mobility strategy is more than just smartphones and tablets. IT professionals need to get their arms around four key elements of the mobile ecosystem.

How Technology Will Change US Census Information

Posted in Industries By rachelkaufman, Published on May 23, 2013
The Challenges of Collecting and Analyzing US Census Information A former Census Bureau director once bewailed…

No More Bad Service With Cloud-Based Unified Communications

Posted in Cloud By Daniel Newman, Published on May 23, 2013
Why Cloud-Based Unified Communications Exactly how many times does your cell phone have to drop a…

The Dirty Secret Of Workplace Diversity

Posted in Human Resources By Josh Allan Dykstra, Published on May 23, 2013
Intellectually, it’s easy for us to promote the…
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