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new hire

Help! My New Hire Is Dr. Jekyll And Mr. Hyde

Ever have a new hire who seemed to have everything you wanted and then found out that he's everything you don't? Here's how you can address it.

Exceeding Expectations

Disappoint a customer, your brand becomes weaker. Exceed their expectations, your brand becomes stronger. Here are some tips for exceeding expectations.

The Art Of Complimenting

With any pursuit in life, there's activity and there's artistry – even when compliments are concerned.

6 Ticks To Better Time Engagement

Let’s replace “time management” with time engagement. We want employees to their invest time in work assignments and be engaged.
The Mobile Journey: 3 Steps To Getting Started

The Mobile Journey: 3 Steps To Getting Started

Ready or not, mobile enablement is transforming the business world. Get started with these actionable, practical tips.
Viral Marketing Is A Myth

Viral Marketing Is A Myth

Rather than perpetuating the viral marketing myth, let’s talk about virality. It's beyond your control, but there are things you can do to help it along.