SAP IT’s Events and Services team was the behind-the-scenes star of this year’s SAPPHIRE NOW and TechEd events in Madrid, ensuring that presenters and attendees were equipped, connected, and secure.
As an IT technology manager, Andreas Koch orchestrated the efforts of the large tech staff, which began its work many weeks before the event. Bill Kozel recently spoke with Andreas about the experience.
Bill: Andreas, SAPPHIRE NOW and TechEd were big and distinctly different events. Why don’t you begin by dazzling us with some numbers?
Andreas: Well, for starters we deployed 808 mini-switches, laid 3,118 patch cables, and installed 77 printers. Plus, we deployed a total of 1,190 SAP notebooks in the venue for the hands-on sessions, the demos, and other tasks.
There were about 55 technicians on our team, including about 30 from Europe and the rest from the U.S., China, and other locations. It’s a real international team. There were also about 35 hands from local vendors to deploy and collect the hardware, and to set up and tear down.
Bill: Very impressive. How about the Wi-Fi network?
Andreas: Actually, there were 65 Wi-Fi arrays configured on 2.4 and 5 GHz, because regular access points couldn’t support the capacity we needed.
In all, we had 15,360 unique devices on Wi-Fi. And the maximum concurrent number of devices on the Wi-Fi was 9,063. In total, there were 620 gigabytes of data transferred over the Wi-Fi during the three days of SAPPHIRE NOW and TechEd.
Bill: How did the Madrid event differ from the U.S. events?
Andreas: For Madrid, one of the biggest challenges was the high degree of flexibility required. For example, some of the key offices were moved to a different location on the day before the show. So, several of my team members had to stay very late to transfer the technology infrastructure.
Another difference between the U.S. and Europe is all the different languages, which occasionally led to translation issues. Also, in Spain the laws require that you provide SMS authentication for every Wi-Fi user. So when users connected to Wi-Fi, they had to input their cell phone numbers, receive a short text with a code, and insert that code to authenticate their device. That scenario had to be repeated by thousands of users.
Bill: Did you get any feedback from the attendees?
Andreas: We got some very good feedback, yes. And for that I’d like to say “muchas dankes” to my fantastic IT team.
Bill: How’s that?
Andreas: M-U-C-H-A-S D-A-N-K-A-S. It’s a combination of Spanish and German. I created it last year and I’m still using it.
In his latest SCN blog, Matthias Wild demonstates how SAP HANA can drive innovation. SAP Runs SAP at its best. Read in full here.
Get connected: Matthias will be available at the SAP runs SAP booth at SAPPHIRE Orlando on May 14-16. Stop by if you want to get more insights in our BW powered by HANA projects and the setup of the High-Availability environment.
This is my very first SAPPHIRE NOW and SAP TechEd and I want to take you with me.
My name is Anita Riegel, and I am the editor-in-chief of the SAP Runs SAP blog. I’m also a gadget geek. I’m armed with my iPad, BlackBerry, and laptop (OK, so I am old school too), and I am not afraid to use them.
I am writing this post on my laptop (as I said, old school) whilst on the plane from Frankfurt to Madrid. Only a curtain divides me from the business-class passengers and their free food. (I had to pay for mine.) I thought I would make the most of my time on the plane and read through some SAPPHIRE NOW and SAP TechEd material to see what Global IT has planned in our SAP Runs SAP floor space.
My first reaction is “WOW”. I know I often claim that SAP Global IT has a packed SAP Runs Run agenda, but I ain’t kidding, it’s bursting at the seams. SAP Global IT is very well represented with a variety of experts, and thanks to our colleagues within the Global IT events team (who always manage to rock the house with their efficiency), our Global IT evangelists will be available and accessible throughout the show.
An innovative topic calls for innovative conversation. Fittingly, a discussion about SAP’s mobile solutions should take advantage of Twitter, one of the most popular forms of social media on mobile devices.
On November 15, please join me from 5:00 p.m. to 6:00 p.m. CET for a special “tweetchat.” During this hour, I’ll be on Twitter answering questions about the mobility solutions demonstrated during SAPPHIRE NOW in Madrid (November 9 and 10). The tweetchat will be hosted by SAP’s social media marketing team.
With these solutions and in-memory technology, organizations can access information instantly with mobile devices. We certainly do at SAP. As part of the chat, I’ll share how SAP is putting our own technology to good use, by running our solutions on mobile devices. SAP Global IT (SAP Runs SAP) has a packed agenda at SAPPHIRE NOW and SAP TechEd Madrid 2011, do you have any questions, thoughts you would like to share during the tweetchat? I would love to hear from you.
Watch SAP CIO Oliver Bussmann and Miles O’Brien discuss how SAP has mobilized its business. Learn how SAP formulated its internal mobility strategy, how SAP executed this strategy, what challenges were faced, and what benefits SAP delivered to its lines of business. Click here to watch (Registration requried)
At Global SAPPHIRE NOW 2011 in Orlando, it was the year of mobility. Tablets and smartphones were ubiquitous and thousands of them were in the hands of the global SAP team. As global service owner, Mobility for the SAP Global IT team, Josh Bentley was responsible for configuring these devices, and keeping them fully up-to-date during the fast-moving event. Josh took time out to speak with Bill Kozel about his team’s pioneering use of Afaria, the Sybase mobile device management and security solution.