Written by Axel Buelow, SVP & Head of Application Services
The Migration to HANA should not be seen as a normal, technical database migration. It provides a huge opportunity to positively impact the business – to run faster, smarter and simpler. Companies can and should use their HANA migration to assess which business processes need acceleration or to think about areas where they could run processes differently or even introduce brand-new ones.
In order for this to happen, IT and the business need to collaborate. It’s a process of education. IT can educate the business on HANA’s potential to bring about change. This sparks ideas and the business is able to come up with new and better ways to do things. The business can educate IT on processes, process pain points and new business potential.
I saw this when SAP Global IT implemented HANA for the SAP Facility Management. We now use smart meters to capture energy consumption in our data centers and company facilities and have captured millions of records that provide a real-time view of our energy consumption. We can react now much faster, avoid unnecessary energy consumption and contribute to our sustainability targets. IT couldn’t have built this kind of analysis without the process knowledge of the facilities team.
This is why IT and the business have to collaborate. In our recent CRM on HANA migration, we worked closely with the business. These were our three key steps to collaboration:
Having had our learning curve with CRM on HANA, we are now working on the ERP on HANA implementation. It is a far larger project for us, with more users, modifications, add-ons and interfaces. However, we are also able to focus on more value scenarios, so will be able to include Fast Closing and the Financial Cockpit in one program with the migration. The business now better understands the potential that the HANA in-memory technology can provide to them, and we in IT understand much more about business processes and priorities.
(This is the second in series of blog posts on the SAP CRM on HANA go-live. To read the first post on the migration of CRM on HANA please follow this link: “SAP Runs SAP CRM on HANA“.)
“You might have read the news: SAP’s own CRM system now runs productively on the SAP HANA platform and the earlier blogs SAP Runs SAP CRM on HANA & How to Migrate a Productive CRM System to the SAP HANA™ Platform. In this blog [by Meenakshi Sundaram P], you will learn how SAP’s IT organization managed to plan & execute Performance Testing for one of the world’s largest CRM systems to the SAP HANA platform in only 2.5 months.”
Peter Boegler, IT Solution Architect, explains how SAP’s IT organization managed to migrate one of the world’s largest CRM systems to the SAP HANA platform in only 2.5 months in this blog.
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