Articles by the author

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Customer satisfaction in Asia Pacific and Japan

Spice market, Jaiselmer, India

How Mobile Technology is Driving Financial Inclusion in India

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BBVA Compass Makes Banking Simple

The Word from MWC

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Standard Bank Secures Transformation Success with Custom Training

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Beating Fraud with SMS

SAP

How Banks Can Stay On Top of Customer Expectations

SAP

Woo Your Customers Back With Customer-Centric Banking

SAP

Finding The Future Of M-Commerce In Asia Pacific

SAP

Break the Barriers Between Risk and Finance

SAP