- The Internet of Things: Improving the Customer Experience in Banking2 57 5
- The Next Big Thing(s): Mobile and Cryptocurrency Transformations in Banking3 47 11
- Big Data Goes Small With Individual Customer Experience0 48 8
- Modern Makeover: Omnichannel Platforms Give Banks Fresh Appeal1 34 13
- Strange Bedfellows: Banking in The Age of The Customer0 36 8
- The Internet of Things: Improving the Customer Experience in Banking
8 Jul 2015 | Veejay Jadhaw
Written by Veejay Jadhaw, Global Head, Cloud Banking & Insurance, Core Solutions. SAP Global Financial Services WHY CLOUD MATTERS: When we think about cloud, the things that usually come to […]Read full article
Written by Ross Wainwright, Head of Financial Services, SAP Banks around the world received poor customer service marks for the second straight year, but it’s not for lack of trying. […]Read full article
Written by Rob Hetherington, EMEA Head of Financial Services, SAP The UK insurance industry suffers the highest rate of customer churn verses other service industry segments. This is according to […]Read full article
There’s a powerful combination of pressures at work in the banking industry – some of which challenge the very core of banking business: information and delivery. Aside from the global […]Read full article
Written by Rob Hetherington, EMEA Head of Financial Services, SAP Banks and financial institutions continue to look at ways to square the circle when it comes to the digital delivery […]Read full article
29 Apr 2014 | Banking View
It was George Bernard Shaw who asked, “If history repeats itself, and the unexpected always happens, how incapable must [we] be of learning from experience?” Shaw’s quote can easily be […]Read full article
Part 2 – Capital Markets are vulnerable to economic and political shifts, and acting without understanding can be dangerous. As the risks of high-speed trading become clearer, banks must be […]Read full article
It is clear that financial institutions are facing rapid, volatile and constant change, and these conditions will continue to exist for the foreseeable future. In order to remain adaptive and […]Read full article
As I finished presenting at a recent conference, an audience member came up to me and said: “I guess you don’t like banks very much, do you?” The question surprised […]Read full article
The notion of a customer doing business with only one bank through a single sales channel is as archaic as the idea of stuffing money under the mattress. Innovations in […]Read full article
Demystifying Banking Platform Modernization and Digitization, by Veejay Jadhaw
26 Jun 2015SAP
Written by Veejay Jadhaw, Global Head, Cloud Banking & Insurance, Core...
How Can Banks Remain Competitive in the ‘Digital Age’?
1 Jun 2015
The digital world and need for connectivity show no signs of slowing down,...
Strange Bedfellows: Banking in The Age of The Customer
27 May 2015
Back in March, I wrote a blog entitled, Banking's New Mantra: Must Play Well...
- View all posts in Core Banking
The Bigger They Are?
7 Apr 2015
"Economy of scale” is a popular term in software as much as banking. “Write...
Capital Markets Highlights
29 Dec 2014
2014 was an exciting year in capital markets here at SAP, as well as around the...
Boiled frogs and spaghetti – are Capital Markets making a meal of risk and finance?
26 Jun 2014
Tangled systems and growing regulatory heat make an unappetizing combination....
- View all posts in Capital Markets
Banks Must Act Now to Defeat Non-Bank Competitors
6 Jul 2015
Written by Ross Wainwright, Head of Financial Services, SAP Banks around the...
Preventing Customer Churn with Better Data Analytics
19 Jun 2015
Written by Rob Hetherington, EMEA Head of Financial Services, SAP The UK...
The Four Essentials of 21st Century Banking
16 Jun 2015
There’s a powerful combination of pressures at work in the banking industry...
Digital Innovation in Banking
19 May 2015
Written by Ross Wainwright, Head of Financial Services, SAP The adoption of...
- View all posts in Customer Service
Embracing Innovation is all in the Mindset
8 Jun 2015
Written by Rob Hetherington, EMEA Head of Financial Services, SAP Banks and...
Rethinking the Way Banks Tackle Regulatory Challenges
13 May 2015
Written By Harri Kulmala, Director, Global FSI Services, SAP As long as...
Disrupt or Be Disrupted to Survive in Financial Services
7 May 2015
Digitization has become one of the key sources of disruption occurring in the...
Why you must visit London for the SAP Financial Services Forum
4 May 2015
Is your financial services business equipped to lay a foundation for digital...
- View all posts in Finance, Risk & Compliance