data governance

It’s Not Your Grandfather’s Governance

by Chandran Saravana, Predictive Analytics, SAP

I’ve been interacting with a few customers over the last few months, and our core discussions have focused on data governance with respect to the new age of data discovery and predictive modeling. One of the repeated discussions we had was about the gap between the governed and ungoverned, and many of them see that it’s widening. Several of the executives worried about the mainly known perils of ungoverned data discovery, predictive modeling, and ultimately, the applied decisions. (more…)

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An Information Management Thanksgiving

by: Ina Mutschelknaus, Solution Management Director, EIM

In this blog, I outline some of the great trends that keep information management practitioners thankful in 2011, including new product releases and Big Data.

Thanks again to Nitin Joshi for writing some great guest blogs on the strategic questions for information governance.

Closing out the US holiday week (Thanksgiving), here are a few things that information management wonks can be thankful for:

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Information Governance Tips + Tricks from a Practitioner

By Ina Mutschelknaus, Senior Director, EIM Solution Management

SAP is leading a series of Information Governance workshops, co-sponsored by Deloitte. The first of these workshops kicked off last week in Palo Alto. It was awesome. I’m providing a quick highlight in this blog, but feel free to email Philip On for details on upcoming workshops.

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New thought leadership white paper: Integration Information Management Infrastructure

Shawn Ahmed recently published a thought leadership white paper making the case for a best-of-suite EIM vs. a best-of-breed solution.

In this paper, he discusses the efficiency, process standardization, effectiveness, and reduced risk that are provided with a best-of-suite approach.  He states,  “Best-of-suite solutions are those that are delivered by software suite vendors and designed to plug into existing IT architectures. This helps maintain a standardized IT environment that allows organizations like yours to continuously realize the benefits of integration.”

Please use this paper  to facilitate your customer-focused information and data management strategy discussions.

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Why should you manage information as a strategic asset? Especially in tough times?

Enterprises are sitting on stock piles of data. Only a few years ago a terabyte sized data warehouse was considered large. Today, a large data warehouse contains petabytes (1 petabyte = 1000 terabyte) of data. So what are organizations doing with all of this data?

In the past decade, we’ve seen business intelligence and data warehousing initiatives mature to leverage information for improving strategies and decision-making. Yet, most employees agree that they still do not have access to all of the information they need to do their jobs. And those that have access to information, do not fully trust it.

Since the recession began, organizations have sustained growth through maximizing employee productivity. However, in order to continue top line growth, they need to look for new ways to grow the business. One key way is to leverage an existing asset that is considerably underutilized today…and I don’t mean employees!

I am referring to the stock piles of data or information captured in structured systems like databases and enterprise applications, and unstructured data containing text-based information found in CRM call logs, documents, and emails.

By leveraging information as strategic asset, companies can greatly benefit from improving customer relationships and driving new business. With the right information, you have the ability to know your business and customers better than ever before. Since much of this information may already be captured in various places like CRM systems, customer support logs, and website traffic; the challenge is not whether you have the information, it’s about how you can get to the right information. With a unified view of enterprise information, you gain insights into what customers are buying, what they want, and how they feel about your company’s products and services.

Enterprise information management is a practice that allows organizations to make sense of their massive amount of enterprise data and use it to drive better decisions and operational efficiencies. The reality is that this is not a new concept. In fact, your organization may be doing various aspects of it with programs for data governance, master data management, data quality, and data integration.  However, to truly manage information for the enterprise, organizations need to consider a holistic program that governs and provides information for enterprise use, not just for a department or silo’d application. To learn more, visit www.sap.com/analytics/ and read the compelling research on “Managing Enterprise Information: Architecting for Survival and Positioning for Success in Tough Times”.

– Philip On, Director of Marketing, Enterprise Information Management at SAP

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